Remote Software Operations Manager

SCOPIC
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Are you on the hunt for exciting new challenges that boost your professional growth? If you’re an innovator by nature and an Operations Manager by trade, we’d love to hear from you! Read on to see if you’d be a good fit for the Scopic team of 250+ professionals from over 40 countries.


At Scopic, the virtual world is our home so this is a full-time remote position. Only apply if you’re prepared for the zero-hour commute and the thought of collaborating with colleagues from around the globe excites you!


The Software Operations Manager will work to prevent and resolve complex situations with clients, monitor higher level project aspects (payments, rates, etc.), and handle escalations. This is an ideal position for motivated individuals with business-oriented mindset and strong client relations skills, looking for a diverse, fast-paced, fully remote environment.


The skills and traits we’re looking for:



  • Liaise with Accounting/Finance to assess, maintain, and      improve project profitability

  • Monitor project, ensure the delivery dates and important      deadlines

  • Manage clients and their expectations, address clients’      concerns, and resolve any escalation

  • Lead the rate increases and other project-related      changes

  • Lead or help with creation of non-project management      materials (policies, guides, trainings)

  • Help educate their department members on new policies created      by other departments as well as ensure the implementation of these      policies


Successful candidates will be:



  • Highly proficient in the English language

  • Comfortable with self-organization, prioritization, and      multi-tasking in a dynamic environment

  • Independently motivated self-starters with strong work ethic

  • Strongly skilled in report tracking

  • Industrious and energetic

  • Detail-oriented but still able to see the big picture

  • Diplomatic but able to provide direct feedback when it is      needed

  • Receptive to constructive feedback and interested in growth      and self-improvement

  • Able to manage stress with a positive attitude, even in      challenging situations

  • Perceptive and understanding, able to communicate clearly and      professionally

  • Highly adept at detecting and preventing risks and solving      problems

  • Flexible with different task assignments


The right candidate will work with a team of skilled professionals from around the world to keep the company running smoothly and efficiently.


Required Qualifications:



  • Bachelor’s degree in a business or technical field, Master’s      degree preferred

  • High proficiency in the English language

  • Strong knowledge of the SDLC and how software applications      are created

  • Demonstrated leadership skills and the aptitude to learn new      skills quickly

  • Demonstrated risk and client management expertise

  • Excellent computer skills and proficiency in Microsoft Office

  • Current residence in a European or American time zone      (GMT+2–GMT-7)

  • PMP, PRINCE2, and SCRUM certifications are a bonus

  • Experience in full-cycle software project management is a      bonus

  • Basic technical knowledge and/or experience in the IT      industry is a bonus


The secret ingredients that make us special:



  • Your growth is our growth. We invest in your future with paid      training and other professional opportunities.

  • We’re industry innovators at the forefront of change.      Equipped with the latest technologies and a team of knowledgeable      colleagues by your side, you’ll embrace new and interesting challenges.

  • Your location. Your schedule — Pick your time-zone, choose      your preferred hours, and work from the place where you feel most at home.

  • Flexibility and freedom are in our DNA! As long as you have a      stable internet connection and the drive to thrive, you can travel and      work from anywhere you like.

  • A workload you can rely on. We’ll set you enough tasks to      keep that mind busy! At Scopic, we’ll ensure you always have a consistent      flow of engaging, challenging work to do.

  • Recognition and reward. We acknowledge diligence and hard      work through annual pay increases for good performance.


Down to business!



  • Your starting salary is negotiable depending on your skills      and experience.

  • Both hourly and salary positions are available.

  • Employees are paid monthly via wire transfer.


Our values:


Scopic is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, marital status, national origin, gender, veteran status, sexual orientation, age, or disability status.


Have the skills, the drive, and the passion to join the Scopic family?


Apply today to join our growing team of remote professionals from around the world.


Please apply online: scopicsoftware.hire.trakstar.com/jobs/fk0xh59?source=Glints%20ID


Learn more about career opportunities at Scopic: scopicsoftware.com/careers.

Quyền lợi

Giờ làm việc linh hoạt

Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.

,

Làm việc từ xa

Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.

,

Cơ hội phát triển nghề nghiệp

Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.

,

Cơ hội phát triển chuyên môn

Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.

Cập nhật gần nhất lúc: 2023-02-04 17:19:29

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Thông tin chung

Ngành nghề
Thư ký - Trợ lý
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
FULL_TIME
Hạn nộp hồ sơ
15/02/2023
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