Reservation cum Sales Administrator

Assist with departmental routine tasks (such as sales planning, sales performance reporting, documentation, scheduling, travel preparation, payment request etc.)
Coordinate tasks and manage relevant data accurately for efficient scheduling service operations
The person in charge of the room reservation is centered on customer service and needs to communicate smoothly with customers and to convince customers
Respond to departmental inquiries by phone or email from customers and sales and promotions
Enter and modify the data related to the reservation, and create VIP and other booking documents
Handles common departmental administrative tasks (office management, roster, contract related documents or files, etc.)
Effectively respond by the rules to reservation related inquired such as calls, emails, and fax

• Required Skills & Knowledge

- Understanding of hotels and hotel products(Room, F&B, etc.) industry- Good writing skills
- Knowledge and ability to use computers to analyze and manage budgets
- Understanding of hotels and hotel products(Room, F&B, etc.) industry
- Knowledge of hotel rooms and meeting related services
- Understanding the operating skill and booking sales process of hotel reservation management system

• Qualifications & Experiences

- 2-year college degree, bachelor degree preferred
- Basic communication in English and other foreign languages preferred
- Confidentiality of sales planning and strategy is essential
- Previous work experience with hotel booking preferred

*Attractive salary
* Competitive benefit package
* Professional and friendly working environment
- 2 days off/ week, 12 annual leaves/ year
- 24h accidental insurance, health care insurance for self and dependents
- Uniform + staff meals + shuttle bus are provided

Cập nhật gần nhất lúc: 2023-01-18 18:32:04