Restaurant Manager - Quản Lý Nhà Hàng

BIM GROUP
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Mô tả công việc

Restaurant Manager will oversee the daily operations of Zpizza and Chicken Society restaurants. A focus around driving top line revenue, cost management, talent development, and brand deliverables is considered fundamental for this role.
• Ensure the compliance with service standards and operating procedures.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Including but not limited to the following:
Finance, Budget, and Procurement:
• Ensure recycle process within each outlet.
• Work closely with Kitchen Leaders in the management of their cost controlling, food safety management, stock management, menu engineering, and other aspects of the business that drives a quality product.
• Develop relationships with external suppliers to ensure the best quality products are purchased.
• Carry out regular forecasting to ensure business trends are considered and managed accordingly.
• Establish Menu Engineering as a way to drive profitability by understanding Contribution Margins, and building a popular menu through well-executed Menu Mix.
• Create each outlet’s annual budgets, set goals, and sales targets.
Operations:
• Responsible for keeping workplace safe and secure at all times.
• Lead all marketing aspects of brand internally and externally by developing and implementing a seasonal promotional calendar as well as setting in place a weekly, monthly, and annual marketing plan.
• Co-ordinate and deliver a range of market-driven activities.
• Initiate market research and competitor analysis to understand market changes.
People Management and Administration:
• Drive teamwork and quality service through daily briefing across each outlet.
• Implement daily activity plan and work assignment, ensuring you have the right staffing numbers.
• Install up-selling through ongoing training as a way of working in each outlet.
• Create performance and development goals for staff through coaching and feedback.
Guest experience:
• Take care of all guests while dining in the outlet(s).
• Oversee the integration of all standards in accordance with the established SOPs.
• Encourage and motivate staff to provide optimum services during all shifts.
• Adhere to opening and closing procedures.
• Adhere to daily cash off procedures.
Key Performance Metrics:
• Customer Service Satisfactions Index: Set and achieve targets for customers’ reviews & ratings on the main key channels (i.e. TripAdvisor, Foody – NOW, Google Business, etc.) on a monthly and annually frequency.
• Achieve budgeted profitability targets
• Achieve budgeted revenue targets

Yêu cầu công việc

University degree or diploma in Business Administration, Tourism, or related field.
At least 3 – 5 years of professional experience in the operation and management of restaurant(s)/ hotel(s).
Skills:
• Training
• Management, leadership
• Time management
• Risk management
• Food & hygiene management
Fluent in English (speaking, listening, reading, and writing)
Alcohol awareness certification and/ or food service permit or valid health/ food handler card as required by local government agency.
Computer literacy skills

Quyền lợi

Competitive salary

To participate in training programs: improve profession

Annual bonus and other benefits according to the regulations of the Company

Cập nhật gần nhất lúc: 2021-08-17 13:00:34

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Quy mô: Trên 1000
Trụ sở: 51 Xuân Diệu, Tây Hồ, Hà Nội, Việt Nam (Tòa nhà Syrena)

Thông tin chung

Ngành nghề
Cấp quản lý điều hành, Hàng không/Du lịch, Nhà hàng/Khách sạn
Cấp bậc
Trưởng Phòng
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Đang cập nhật
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
17/08/2021
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