Risk and Underwriting Support

Key Responsibilities:
Risk Management Support

Assist in resolving ACH rejects and escalate cases as needed.
Manage incoming tickets via Zendesk and monitor the Risk email inbox.
Conduct initial reviews of potential OFAC (Office of Foreign Assets Control) matches.

Underwriting Support

Validate auto- approved accounts to ensure compliance with partner guidelines.
Support G2 reviews and retro match evaluations for accuracy and compliance
Review underwriting- related tickets in Zendesk.
Analyze and assess low- risk accounts under supervision.

Qualifications:
Education:

A bachelor’s degree in Finance, Business Administration, Economics, or related fields is preferred but not mandatory.
High school diploma or equivalent is required.

Experience:

Experience in customer service, administrative support, or data analysis is a plus but not required.
Entry- level candidates are welcome.
Ability to work from 9pm to 6am (vietnam time)

Skills & Competencies:

Analytical thinking and strong attention to detail.
Ability to prioritize tasks effectively in a dynamic work environment.
A proactive and adaptable approach to problem- solving and learning.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Cập nhật gần nhất lúc: 2024-12-07 17:40:04