Saigon Sales Executive

CONDITIONS (hours etc): 8.30 am to 5.30 pm from Mon - Fri (44 hrs per week) and 9.00-12.30 Saturday plus limited overtime
LOCATION: Head Office, Tan Binh District
DIRECTLY REPORTING TO: Head of Sales & Business Development & DOSM
PURPOSE AND SCOPE OF ROLE:
The purpose of the Sales Executive role is to maintain growth of existing and potential accounts, personal care of VIP requests, the handling of customer complaints, and to meet sales revenue targets.
RESPONSIBILITIES:
Sales:
• Support Reservations as required
• Conduct sales calls/telecall and sales call evaluation
• Contributing with Sales/marketing ideas to promote the company products in the market
• Support DOSM in maintenance and growth of potential and key accounts
• Support Sales with forecasts and revenue planning
• Prepare and update yearly contracts with clients
• Monitoring the market and identifying and approach new costumers (corporate, hotels, etc )
• Document bookings, special requests and agreements for monitoring or evaluations
• Handling daily sales activities: check availability of cruises, feedback to partners, respond to email correspondence, update the Master file.
• Ad-hoc duties as assigned by DOSM / DOS
• Coordinate to tailor additional cruise packages with suppliers
• Follow up booking payment when needed
• Marketing observations for HB and Mekong mainly of competitors and what DMC are doing with our promotional offers and product exposure
• Define potential clients and follow-up
• Coordinate booking requests for special FIT/GIT/charter from international and national partners. Follow up if they enjoy the cruise if required
• Develop and forward quotations and proposals
• Handle promotions, online selling, representative office requests in coordination with the Sales team.
Reporting:
• Create weekly and monthly sales and occupancy report

QUALIFICATIONS AND KNOWLEDGE:
• Knowledge of tourism, geography, foreign cultures
• Tertiary studies in tourism Hospitality, Economics or Business preferred
EXPERIENCE:
• Personal travel within the region
• Minimum 2 year working experience in Travel Sales or Sales of Services OR 2 years experience as a Tour Guide within the region
SKILLS:
• Excellent – Written and spoken Vietnamese
• Good - MS Office (Word ,Excel, Outlook, Power point)
• Excellent – Written and spoken English
• Good – Communication and interpersonal skills
COMPETENCY LEVELS (1- Low / 3 - High):
Learning & development: 1
Managing Performance: 1
Commitment: 1
Communicating: 1
Planning and Organizing: 1
Teamwork: 1
Problem Solving and Decision Making: 1
Customer Focus: 2
Continuous Improvement: 1
Influencing: 1
SPECIAL REQUIREMENTS:
• Ability to work under pressure
• Flexibility to work overtime

Company&039;s Policy

Cập nhật gần nhất lúc: 2021-02-22 13:10:07