Sale Supervisor (Tele Sales Channel)

1.Sales operation planning, management and monitoring:
-Delivery the sales targets
-Maintain of low attrition rate for agents and team leaders
-Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do their job and perform as per company standards
-Ensure all the audit requirements are met the policies laid down by the company
-Ensure the changes in the policies are communicated in time to team
2.People development, training and motivation:
-Recruitment of agents
-Termination of agents on account of non-performance / disciplinary issues
-Implementation of any process which helps improves process efficiency

1.Qualification:
-Candidate must possess at least a Bachelor Degree
2.Experience:
-Minimum 3-5 years of experience in related field managing teams, preference to be given to candidates who have experience in sales & distribution in banking/finance companies. Preferably Managers specializing in Sales – Tele sales/Telemarketing or equivalent.
3.Knowledge:
-Should have basic knowledge of the financial/insurance products.
4.Skills:
-Excellent MS-Office skills,
-Good communication skills
-Good team player & fast learner
-Good command over English