Sales Consultant (Nhân Viên Tư Vấn Anh Ngữ)

WHAT WILL YOU GET ?
- Highly Competitive Pay
- 13th Month Salary Guaranteed
- Minimum 14 annual leaves per year
- Discounted English courses for employee and family up to 90%
- Health Care Insurance For Employee And Family Members based on level
- Training And Development Programmes, Professional Soft Skills & Training Individual Learning & Development Opportunities
- Employee Engagement Activities Team Building Events Christmas Party
WHAT WILL YOU DO?
1. Handle student enrolment, programmes consultations and sales activities
- Sign up students and arrange payment for courses
- Arrange class transfers, school fee refunds and savings, assign classes and level placement for students
- Check the inquiries, follow up company and private class payments by bank transfer
- Introduce the company, clarify customers’ needs, give pre-consultations and get students’ information
- Arrange placement tests and deliver programmes / course consultations
2. Handle customer care activities and customer payment
- Handle customer complaints, customer requests
- Update and follow up Customer Complaint Resolution Records
- Update waiting lists and follow up booking lists, do the telesales and email to customers as requested
- Receive customer payments and hand over cash balance to Accounting Department
3. Administration tasks
- Manage students’ documents and make reports: Visit, New Sales, Summer Courses...