Sales & Customer Service

Receive customers’ technical requests and transfer them to the technical support team
Follow potential customers after live chat via email
Cooperate with the technical support team in identifying, reporting and resolving technical problems arising when customers use the service
Daily report the new customer list and personal revenue to the manager
Introduce and offer the company’s services to customers, give them a proper consultation and the services’ quotations to get order closing via live chat after taking on customers from the Marketing team

Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750 
Willing to engage in more work shifts.
Self-study, independent work and good teamwork skills
Experience in sales, basic IT knowledge, and an ecommerce website is an advantage

Income: Basic Salary: 9.000.000 - 15.000.000 VND/month + Bonus KPI + Allowance
Receive a satisfactory salary based on actual working performance. Flexible pay rises for good working results.
Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop / month. Monthly parking fee is covered. 
Bonus for Tet holidays, 13th-month salary and good performance.  
Improve English skills: Writing, Reading.
Enhance communication skills and presentation skills

Cập nhật gần nhất lúc: 2023-05-31 08:50:07