ABOUT S&S GROUP:
S&S Group is dedicated to improving our colleagues, partners and patrons’ lives. We are determined that everyone who has come to be with us, would be inspired and be part of a brighter future. We work for higher purpose which is to expand the possibility to LIVE BETTER.
We are exclusive distributor and representative of numerous prestigious luxury brands in Vietnam and a pioneer of authentic, unique experiences and lifestyle choices for affluent customers in the luxury and premium segment.
Our Core Values: Unconventional | Deliver Excellence | Independence | Kindness | Integrity without Compromise.
S&S Group is a private-owned ultra-luxury retailer with expertise in haute horology, art of living, fashion and luxury automotive in both Hanoi and HCMC.
Sales/Customer Experience
Build and nurture long-term relationships with prospective customers.
Strive to meet and exceed personal and team sales targets and KPI’s.
Initiate and leverage sales opportunities with existing and prospective customers by deliver excellence in customer experience.
Support all group’s initiatives as they relate to product launches, customer experience and selling.
Store Operations
Participate in regular inventory counts and in necessary supply stocking/restocking.
Perform opening and closing store duties as needed.
Follow all the guidelines from the brand and company to operate the boutique smoothly to meet all criteria of aesthetics and safety.
Ensure the best condition of all fixture and furniture in the boutique.
Visual Merchandising
Assist in maintaining visual standards with direction from brands and management.
Personal development:
Develop knowledge in current industry trends and other relevant fields - Gastronomy, Art & Music, Giftings and other lifestyle aspects.
Develop strong product knowledge, soft skills as well as company history, information and news knowledge by attending training by brands, company & self-learning to generate knowledge about each brand specificities, strengths and weaknesses. Stay certified with all new brand knowledge.
Continuously develop product and sales acumen to become the authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies.
Continuously update knowledge about customers profile of each brand to better understand their behavior and habits.
Team-effort duties:
Other tasks and responsibilities assigned to the Employee by the Company which may be adjusted from time to time.
Contribute to team effort by welcoming new and different work requirements; exploring new opportunities to enhance the quality of work and services; helping others accomplish related job results as and where needed.
Maintain open, professional and ongoing communications with boutique management and colleagues.
Adhere to and uphold all S&S Group core values, policies and procedures.
Participate in the training of new colleagues (product knowledge, boutique procedures, company policies, etc.)
Partner with the team to achieve sales targets.
Serve as a positive role model and represent S&S appropriately at all times.