Sales Manager / Trưởng Phòng Kinh Doanh

Report to:
• Dotted line reporting to Director of Sales (corporate segment)
• Solid line reporting to the General Manager
Duties and Responsibilities:
• To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.
• To attend monthly credit meetings, with Executive Committee Members, ensuring that all necessary follow up is presented in a concise and efficient manner.
• To define and target key accounts in your assigned territory, utilizing the Delphi database and develop appropriate and effective sales solicitation strategy with the staff assigned to you.
• To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
• To systematically and efficiently call on prioritized accounts in your assigned territory and report findings and opportunities to the Director of Sales.
• To review Business Development files to ensure correct booking procedures, including group room and meeting program history, contractual agreements, room block analysis, etc.
• To continuously add and update the perpetual database of local group, catering and conference leads and ensure implementation of an efficient and targeted acquisition program.
• To ensure that the Business Development team projects a warm, professional and welcome image.
• To review guestroom and function rooms blocked by you and your assigned staff weekly to ensure that all business on the books is “live” and traced, tracked for confirmation.
• To entertain potential and current customers based on business priorities.
• To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication. 80% of own time to be dedicated to direct acquisition activities, individually or with Sales team.

Job requirements:
• Strong interpersonal and negotiation skills
• Diploma / Degree in Tourism / Hospitality Management
• Ability to work well in stressful & high-pressure situations
• Good communication and customer contact skills
• Excellent reading, writing and oral proficiency in English language
• Well-presented and professionally groomed at all times
• Minimum of 5 years and above of experience in a similar capacity with proven track records, prefer work in hotel industry before.
• A motivator & self-starter
Job benefits:
• “Star Stay Program” with discounted rates in Fusion
• Private Insurance for managerial levels
• Officer Checks
• Food & Beverage discount for STARs/family/friends
• Using Hotel Facilities
• Social welfare
• Phone allowance
• Accident Insurance (24/24)

Private Insurance for managerial levels, Accident Insurance, Social welfare, (24/24)

Officer Checks, Phone allowance, Using Hotel Facilities

Food & Beverage discount for STARs/family/friends

Cập nhật gần nhất lúc: 2022-07-28 14:02:04