BOOKING AND TICKETING SALES OFFICER
- Book tickets, make payments
- Sell add-ons
(Ancillary services, Luggage, Seat Assignment, Meal, Shuttle bus, and others)
- Book tickets, make payments, etc.
- Able to work in shifts
- Receive and settle the Customer feedbacks, or forward to responsibility and related departments, and follow up cases
- Consulting, Provide and answer the information on public policies, regulations of Vietjet Air.
- Receiving and supporting customers with the needs of changing tickets, changing flights
- Collecting airfares and services
ANCILLARY SALES OFFICER
- Effectively applies industry domain knowledge and skills of analysis, business processes, tools, market research to propose practical recommendations and solutions to a range of problems.
- Responsible for projects to plan, set-up new products & to enhance existing products’ service quality.
- Continually evaluate and search for product development and ensure sales channel’s compliance to products regulations.
- Collaborate with relevant individuals, cross-functional departments to execute the full lifecycle of product production including concept brainstorm, market research, roadmap development, standard procedures establishment and implementation coordination.
- Plan and implement sale promotion programs, periodic product marketing plans for sales channels, monitor implementation, analyze and evaluate the effectiveness per KPI of products in charge.
- Monitor product revenue result, performs competitive analysis, organize business plans to optimize revenue.
- Monitor current market trends, competitor activities, as well as any price movements and make recommendations that will be used in key pricing decision making.
DUTY-FREE SALES OFFICER
- Manage procedures for import and export of goods and other tax declarations.
- Make periodical reports and other tasks as assigned.
- Responsible for the sales, revenue, tasks related to the duty-free sales in flights and the reservation system.
- Plan product development roadmap to maximize Duty-free sales.
- Responsible for the revenue and operation activities relating to Inflight sales.
- Analyze and manage the import and export of goods, quality control, order timelines.
- Building procedure and policies to implement sales, manage inflight sale promotions, training for Cabin Crews and other sales channels.
- Building sales systems, inventory management, and equipment for sales management.
- Encouraging and maturing sales revenue, planning and implementing sales stimulation programs to maximize sales
(Prefer candidates who have work experience in in FMCG sales management, experience in import and export goods, knowledge of high-end consumer goods, apparel, and E-commerce)
DOMESTIC SALES EXECUTIVE
- Develop and implement sales activities, policies, and programs to assigned revenue target
- Manage, monitor, and evaluate revenue, status by route, market, sales channel to build solutions to improve efficiency and optimize revenue
- Synthesize, analyze, and report market information (trends, customers, competitors, ...)
- Organizing events (conferences, seminars, Famtrip for sales channels)
- Expand and develop sales channels in Vietnam market (Online, Offline)
- Building and improving the image and service quality of the assigned sales channel
- Managing the B2B system of domestic and international sales channels (Agencies, OTAs)
- Perform daily sales reporting
- Implement training programs, professional support for the sales channel periodically
