Sales Support Executive

About Us
Our Pet Adventures team is poised to expand across the region and establish itself as Asia’s top
to join our fast- paced and dynamic team in Ho Chi Minh City. This position will be in charge of from sales through to execution, this is the end–to–end.
regional leaders. Be a part of our vision and help build the future of pet travel in Asia!
Pet Adventures by Animal Doctors International are looking for an enthusiastic and dynamic Sales Support Executive
integrated pet travel brand. We’re looking for great people to join our team and help us grow into
Animal Doctors International established since 2014. Currently, we have 10 veterinary hospitals and clinics in many countries with a full- service veterinary clinic driven by a passion for excellence.
Job Description:

Support the Head of Department on various tasks outside your main job scoop when asked to.
Communicate with clients efficiently to consult them regarding their travel plans, overcoming rejection, to prepare for their relocation and reassure them throughout the whole process.
Liaise with the rest of the team to revise quotations, sell add- ons, modify the relocation plans, in order to enhance the client experience.
Stay up to date on market trends, competitors and give feedback and suggestions to the team on how to improve and grow in your market.
Coordinate with selected partners and all stakeholders to plan and execute the relocations.
Collect and verify client documents and details and make sure they comply with requirements from airlines and handling agents.
Arrange transportation to and from vet hospital, government office, client residence, as well as other locations when needed.
Build good connections with government departments, and facilitate the process of applying for and issuing of documents related to import and export in a timely manner.
Support clients to schedule pre- travel and clinical appointments.
Handle any unforeseen situations during the relocation execution and communicate with the client on all pertinent updates.
Handle client inquiries throughout the full sales funnel, from new lead, to converting to confirmed move, and all the move execution until safe and successful arrival at destination.
Actively build up a network of service providers and industry stakeholders

Working time
: 8:00 am- 5:00 pm From Monday to Friday

Job requirements

Bachelor’s degree in tourism, business, admin, logictis, import & export or related field.
A commitment to excellent customer service
Able to work comfortably in a fast- paced environment
Communication skills in Thai is highly valued
Excellent written and verbal Vietnamese and English communication skills
Understanding of the process and paperwork.
Self- motivated and innate ability to work independently
Exceptional self- learning ability, requiring little to no training in sales & customer service
Minimum 1- 2 years of experience in sales or sales support

Why Us?

International, English- speaking working environment
10,000,000VND of petcare credit every year
And of course a pet- friendly office!
Competitive salary and commission structure. Competitive remuneration package.
Regular Staff Events and Fresh Fruit deliveries
Work with a passionate team committed to increasing quality veterinary access for animals and their owners.
Fantastic opportunity to be part of a high- growth company early in its life.
Dynamic and positive work culture that encourages initiative and new ideas

Location: Thao Dien, Thu Duc City, HCMC

Cập nhật gần nhất lúc: 2024-06-15 07:55:03