Sales Tour Inbound (English/french/german Speaking)

PRIMARY OBJECTIVES
- Cooperate with other departments to solve all the trouble arising to ensure clients’ and travelers’ satisfaction
- To maintain the excellent relationship with assigned clients
- To develop business with assigned clients
MAJOR ACCOUNTABILITY / DUTIES
Main tasks
Manage and work directly with clients following sales procedure
- Update and advise on information related to destinations and services to clients
- Complete and update clients’ profiles on customer software
- To take part in annual strategic works of team & be in charge of setting sales targets of assigned clients
- Work closely with the Operation Department to solve problems arising on the spot as well as reply to client’s complaints
- Create a tour program to meet a clients’ expectations and satisfy clients’ demands
- Manage clients’ information and ensure information security
- Understand competitor of the destination
- To be proactive in promoting Easia new product to clients & regularly remind them about Easia new production
- Analyze the conversion rate of each client on monthly basis and do the proper follow up on every request sent to clients
- To be in charge of annual process of renewing client products.
Work with Sales team leader on assigned prospects
- To create a tour program to match prospects’ expectations
- Update the feedback of prospect to SDM & to related departments
- Follow up with prospect about their feedback of our products
- To analyze the existing product of prospects
- To understand the competition and react accordingly
Other Tasks
- Attend training courses to improve skills as well as work performance
- Actively take part in evaluation process of the department and the Company
- Complete other tasks assigned by STL (such as: training newcomer, back up other team member, preparing report…)
- Escort client FAM trips
- Attend weekly Team meeting
- Join inspection trips

Competency
- Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive
- Good planning and organizational skills to balance and priorities work
- Self-motivated to learn new concepts and participate in new projects
- Strong communication skills
- Good command of written and spoken English or German or French
- Capacity to convince / close a deal
- Good knowledge of the destination
- Good knowledge of client: Production spirit & requirements & clients’ expectations
- Strong computer skills (Excel, Word, Outlook)
- Solid understanding on sales processes
- Good analytical, problem-solving skills and strong-decision making skills
- Experience as a Sales Executive or related positions (at least 2 years)
- Evaluate the situation with each client
Education
- University: Bachelor’s or Master’s in Hotel / Tourism / Foreign languages / Management or other related majors
Experience
- At least two years
BENIFIT:
*** Working time
- 40 hours per week (8h30 – 12h & 13h30 – 17h30)
- Off on Saturday & Sunday
- 12 days of annual leave entitlement
***Benefit & Advantage:
Staff Wellness Program:
- Personal accident and health insurance 24/24 (PTI)
- Annual Medical Checkup
***Company Events:
- Motivation Trip
- Year End Party
Other extras:
- Lunch allowance
- Public holiday bonus
- Education: English classes with a Native English teacher (tuition free)
- Thirteenth-month salary
- Business bonus

A competitive salary upon qualification and experience

Personal accident and health insurance 24/24 (AON)

Motivation Trip

Cập nhật gần nhất lúc: 2022-08-10 15:02:04