Secondary Admissions Manager

THE BRITISH INTERNATIONAL SCHOOL HCMC
Mức lương
Đang cập nhật
Địa điểm làm việc
hồ chí minh
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.
 Support the DAM in reviewing regional / group benchmarks and help identify opportunities for improvement or risks to mitigate.
 Conduct individual and group tours of the school, making them as personal as possible and convert families to make an application.
 Bring to life our global collaborations and educational assets to meet the needs to each family and student.
Support the school DAM throughout the re-enrolment process to optimize the retention of existing students and families.
Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.
 Deal with new enquiries effectively and convert the enquiry to a visit to the school.
 Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents.
 Support the MAC team through attendance at school recruitment events.
Manage data capture and lead management through iSAMs currently and our CRM system when this launches.
 Contribute to the sharing of best practice in admissions across the Admissions team, region and group.
 Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment.
 Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly.
 Work with other relevant functions across the school to efficiently manage the contracting and finance aspect to the re-enrolment process.
 Articulate in a compelling fashion the school’s USP and proof points.
 Support the DAM in reviewing lead sources, nationalities, industries and age groups to assist in best targeting future growth opportunities.
 Ensure timely communication, responding to all parent contact within 24 hours during the working week.
 Work with Marketing & Communications to optimize the opportunity
Work with the DAM to review school enrolment data, identify opportunities and risks and develop plans to unlock and mitigate.
 Ensure that all new leads are entered into iSAMs / CRM within 24 hours during working week.
 Ensure the school adheres to NAE business rules in relation to data capture and management.
Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.
 Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication.
 Facilitate any remaining enrolment requirements and maintain continued contact to convert e
Ensure the school’s admissions processes adhere to any group policies and local market regulations.
 Maintain high levels of warmth and enthusiasm throughout all communications.
 Link what parents and students need to our unique offer.
 Support the DAM in reviewing lead velocity throughout the pipeline and conversion rates against past performance.
 Support the school SLT in refining the list of families eligible for re-enrolment.
Ensure that the school’s brand and core messages are integrated throughout the Purchase process.
 Ensure high quality communication: written and verbal language, structure and consistent attention to detail.
 Provide supportive and focused leadership to enable the Admissions Officers to reach their individual, team and school goals.
 Take ownership for personal development and works with DAM to develop and implement a focused and straightforward Personal Development Plan.
 Support families in their induction and orientation to ensure a positive start at their new school.
 Build empathy and rapport with families.
 Close out unresponsive leads in a timely fashion, always leaving the door open for the conversation to restart.nrolled families into new starters.
Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.
Provide appropriate leadership, coaching and best practice sharing to other members of the Admissions and wider school team.
 Ensure that each family experiences key ‘magic moments’ throughout their journey, from enquiry to enrolment / induction, that are customised to their circumstances and memorable.
 Get to know families through great questions and active listening.
 Provide both constructive and appreciative feedback both unprompted and when asked.
 Deal effectively with objections and be responsive to buying signals.
 Take ownership for requesting feedback from others in a timely fashion.
 Maintain an up to date understanding of group-wide admissions policies and processes.
 Act as a role-model to other members of the Admissions Team and coach the best from them.
 Understand any local regulatory requirements and ensure these are implemented at each stage of the admissions process.
 Support the DAM to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility.
 Advocate the value of being part of the Nord Anglia family.

Yêu cầu công việc

Qualifications / Training
- Bachelor’s Degree
Experience / Knowledge/ Skills
- Strong leadership skills.
- Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures.
- Experience of having managed a team.
- Outstanding written and verbal communication skills in English.
- Minimum 5 years working in a sales or service delivery sector.
- Experience of working with a CRM and / or IMS.
- Experience of having worked within a service delivery sector, education sector experience a bonus.
- Excellent time management skills and flexibility in dealing with multi-functional tasks.
Personal Attributes
- Proficient communicator both oral and written.
- Affinity with and interest in education.
- Excellent time management and organizational skills.
- Excellent attention to detail.
- Creative and technical thinking ability.
- A warm, personable and curious character.
- Self-motivated, flexible and adaptable to different tasks at hand.
- Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure.
- High level of integrity.

Quyền lợi

Company&039;s policy

Cập nhật gần nhất lúc: 2021-02-21 17:20:06

Xem thêm
Người tìm việc lưu ý:
Bạn đang xem tin Secondary Admissions Manager - Mã tin đăng: 532321. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi không đảm bảo và không chịu trách nhiệm về bất kỳ nội dung nào liên quan tới tin việc làm này. Nếu người tìm việc phát hiện có sai sót hay vấn đề gì xin hãy báo cáo cho chúng tôi

THE BRITISH INTERNATIONAL SCHOOL HCMC

Quy mô: Cập nhật
Trụ sở: Cập nhật

Thông tin chung

Ngành nghề
Hành chánh/Thư ký, Giáo dục/Đào tạo, Người nước ngoài/Việt Kiều
Cấp bậc
Trưởng Phòng
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Đang cập nhật
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
16/03/2021
Mẫu CV đẹp

Việc làm đề xuất liên quan

Việc làm đã xem gần đây