• Ensure the security and fire safety during working shift as assigned.
Main responsibilities
Ensure the situation of security and fire protection during the shift according to assigned tasks.
• To supervise the security situation, ensure safety for guests at the security spot as assigned.
Supervise the security situation, ensure the safety of guests at the assigned guard post area.
• To patrol, check, supervise to recognize timely solve incidents related to safety and security, fire prevention as well as the compliance with regulations of staff in the hotel.
Patrolling, inspecting and supervising in order to detect and take timely measures to handle cases related to the security and fire protection situation as well as the implementation of hotel regulations by hotel staff.
• To be in charge of monitoring taxis and arranging taxis coming in and out to pick up guests.
In charge of coordinating taxis and arranging vehicles to pick up guests.
•. To report to Captain in cases of security incidents, follow commands of Captain to solve problems.
Report to the shift leader when a security incident occurs, implement the orders of the shift leader on handling the situation.
• To check on the import and export of goods, properties of guests at all gates.
Check the import and export of hotel goods and assets at the gates.
• To check on staff coming in and out at gate for staff.
Check the staff entering and leaving the hotel at the staff gate.
• To oversee camera screens in camera room 24/24.
Monitor the camera screens in the camera room 24/24 hours a day.
•. Do not leave your duty position without permission of Captain or Chief Security, neither breach the rules of the hotel nor violate laws of government.
Do not leave the duty position on your own without the order of the shift leader or department head. And do things that violate hotel rules as well as prohibited laws.
• To fully comply with all regulations of working criteria set out by Chief Security.
Strictly and fully comply with all regulations on working standards set by the Head of Department.
• To ensure professional working manner, polite and friendly posture when meeting guests. To learn by heart all services of the hotel, to have a thorough grasp of security in the area, of regulations of the hotel to guide guests in.
Ensure professional working style, polite and friendly attitude when interacting with customers. Memorize the hotel&039;s services, understand the regional security situation, hotel regulations to guide guests.
• Safety situation in the area, security measures for jewelry, personal belongings, luggage ... when going out of the hotel.
Regional security situation, measures to protect the safety of belongings, carry-ons, luggage.. when going out to the hotel
• To be responsible for keeping guest vehicles with charge in the parking lot of the hotel.
In charge of parking the bus with money at the hotel parking lot.
• To report to authority if necessary.
Declare the authorities as needed.
• To support with business affairs as much as possible: pick-up service at the aiport, exteriorly protect luggage when guests arrive and leave the hotel.
Maximum business support such as: airport pick-up, luggage storage when guests arrive and leave the hotel.
• To introduce conveniences and services of the hotel, as well as local places to guests when required.
Showcase the hotel&039;s amenities and services, as well as local features upon request
• To register temporary residence for guests.
Register for temporary residence declaration for guests.
• To manage vehicles of customers arriving for liaison.
Manage the passenger&039;s car to contact.
• To get taxis for guests.
Taxi pick up for guests
Education and experience"
Reporting line
According to the hierarchy and position : Head of the Security Department
Graduated from college/high school.
"• Education: High school/ College graduated.
Profile/Profile
"• Hierarchical and functional :Chief Security
" Education / Professional experience
• Certificate on Security and safety.
Have a certificate of protection and safety.
• 1 year experience on relevant fields.
1 year of experience in a relevant position.
• Good knowledge on security and safety, fire prevention, crisis handling procedures.
Good knowledge of Safety and protection, fire prevention, crisis handling procedures."
- Qualities
Skills and qualities"
• Basic at communication in English.
This job description is incomplete and will be further developed depending on changes in the hotel&039;s operational needs."
"This job description is not exhaustive and will evolve as the hotel&039;s organisational needs change.
Basic English communication.