Drcom Group is looking for an experienced Account Manager to join us! The Account Manager role has a key role in maintaining growth in sales and quality of the company through understanding market and maintaining client&039;s satisfaction in Vietnam. The Account Manager will act as key point of contact and strategic person to supervising the excellence of projects from briefing to delivery. The Account Manager must have strong experience in marketing and/or digital agency, with a plus for understanding of medical, pharmaceutical.Job Information
Key duties will be
Sales & Client/Account Management:
Being able to work with strong autonomy and proactivity, reporting to the Managing Director.
Encourage revenue growth by Identifying new clients/business opportunities and cross-selling products and services.
Participate to healthcare networking and industry events.
Serve as the client lead, managing a client’s projects; providing regular updates to clients on the progress and statuses of projects.
Explaining cost factors to clients and communicating product value.
Develop open and effective channels of communication with each client while fostering and developing client relationships.
Service multiple clients concurrently and meeting deadlines in a timely manner.
Strategy/Creative Leadership:
Take an active and strategic role and provide support in pitches and RFP for various types of projects from Digital to IMC for Pharmaceutical brands.
Provide creative judgment and take ownership of the quality of creative responses in conjunction with creative leaders.
Digesting a client’s brief and communicating client agendas to internal stakeholders; mainly creative and project management teams to meet with client’s expectations and attain successful project completion.
Project & People Management:
Inter-personal manage: coaching internal & partners cross-functional teams; nurture and manage team of account executives.
Follow-up & Manage: opportunities, sales, invoicing, and ensure growth as per KPIs and turnover objective.
Job Requirements
General:
Educational Background: At least Bachelor Degree with a major in marketing, communications, advertisement, media, digital, public relations, etc.
>4 years’ experience in similar capacity in IMC/creative/media/digital agencies.
Strong autonomy and proactivity and sales-oriented.
Required skills:
A plus to have basic knowledge about scientific journal, knowledge of the healthcare, pharmaceutical, or science.
Good digital understanding including Multi-channel Engagement in the healthcare industry regulation context.
Adaptability and strong problem-solving skills to offer client recommendations and expertise.
High service orientation and ability to build a professional and long-term partnership with our clients.
