(Senior) Officer, Direct Sales for Mortgage/ Auto Loan

Functional (job responsibilities)
• Deliver sales excellence in identifying and meeting the needs of retail lending customers.
- Diligence in helping line manager to maintain and to develop business relationship with partners (i.e: auto dealers, property brokers).
- Consistently meet and exceed monthly sales targets. Ensure self-discipline on daily individual sales activities (i.e: approaching customers, prospecting, cold calling, conducting presentation...) to achieve consistent sales results.
- Conduct high sales quality standard by adhering to internal/external sales quality standard. No fraudulent cases happened.
- Continuous improvement in the depth and breath of product knowledge and skill set across product range via various learning aids (i.e: on-job-training, coaching, in house training...)
• Deliver excellence service quality:
- Ensure having no operational mistakes that lead to financial loss to customers and the Bank.
- Ensure all applications/credit papers submitted for approval are completed to a high standard in all respects.
- Handle customers’ complaints (if any) properly and promptly, and within regulated internal responding time.
- Produce work of a high standard of quality, efficiency and accuracy in daily operations.
- Comply strictly to internal/external regulations relating to banking operation in Vietnam.
• Others:
- Assist time to time on reports & statistics, i.e: market update/survey of product trends and competition.

Ability to handle multitask and to work under pressure
Education/Qualification
At least 02 year experience in a related field.
Experience
Ability to work independently as well as to work in a team
Strong sales skill, sound communication/negotiation/presentation skills and excellent customer service orientation.
Fluency in English is advantaged.
Bachelor Degree / Associate Degree in any majors.
Special Skills

Staff Loan

Health Care & Group Term Life Insurance

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Cập nhật gần nhất lúc: 2022-05-10 16:13:03