Senior UX Researcher

TIKI
Mức lương
negotiation
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

Tiki is Vietnam’s most trusted e-commerce platform. We are the first in the country to offer 2-hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customer trust and satisfaction are at the heart of everything we do. Harmony and learning is the core foundation of our culture.
In an already fast-growing Vietnam e-commerce market, Tiki is experiencing exceptional growth. With growth comes interesting and unique problems. Vietnam market with its diverse and emerging seller base, densely populated city logistics and growing consumer spending online - not only for products but also for services, presents unique product and technology building opportunities. We are in a heavy technology investment mode with many new things to build.

Are you excited about shaping the online shopping experience for millions of users?
Are you an active listener and passionate in understanding user needs, pains, and behaviors?
Are you a proactive and independent problem solver with a user empathy mindset?
Are you analytical in identifying patterns and trends through data?

If the answer is Yes to all of the above, then this opportunity is for you.
Come and be a part of our Product Design Team that consists of designers and researchers who are dedicated to bringing the best-in-class shopping experience for Tiki customers and building killer tools for sellers, suppliers and business teams on multiple platforms through user-centered and data-driven methodologies.
Role and Responsibilities
As a senior UX researcher will be responsible for the following tasks;

Work closely with Product design team members and other stakeholders and to identify hypothetical problems and prioritize research questions based on project goals and iteratively evaluate UX solutions.
Proactively demonstrate thought leadership by proposing and delivering strategic research projects and teach others how to apply a range of research methods
Planning and conducting qualitative and quantitative and research that influences UX and Tiki product vision, adapting methods as needed effectively.
Execute end-to-end research projects with all aspects of the research lifestyles
Present the findings and actionable insights of user research and usability testings through reports, presentations, and other means

Requirements

Knowledge in statistic and data analysis is a plus
BA/BS or equivalent degree in design, psychology, human-computer interaction, or a relative field or equivalent practical experience.
Knowledgeable in using supporting tools to analyze and organize findings
Expertise in qualitative research methods and comfort with quantitative methods.
3 + years of experience conducting UX research with a variety of methods and activities
Strong portfolio of past work experience that demonstrates generative and evaluative research, from managing to executing research.

Cập nhật gần nhất lúc: 2021-12-28 12:44:03

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Quy mô: 50 - 100
Trụ sở: Lầu 3, Tòa nhà Lữ Gia, Số 70 Lữ Gia, P.15, Q.11 TP. Hồ Chí Minh Việt Nam 0

Thông tin chung

Ngành nghề
Đang cập nhật
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Tiki engineering
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
22/01/2022
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