Service Advisor (Rolls-Royce Motorcars)

CÔNG TY CỔ PHẦN S&S GROUP
Mức lương
Đang cập nhật
Địa điểm làm việc
Hà Nội
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

* Main Objectives of the roll:
• Boost sales through selling Aftersales products and services
• Ensure premium service consulting tailored to the individual needs of each customer.
• Loyalise customers and ensure customer satisfaction at any time
* Task and Activities:
Performs service consulting.
• Performs service consulting at the vehicle
• Issues courtesy or hire car to the customer
• Records customer and vehicle data for the customer database
• Informs the customer about service, price and deadline
• Supports in the framework of accident damage
• Guarantees customer mobility
Manages the repair process.
• Matches current workshop capacity with order deadlines
• Checks availability of parts before the start of repairs
• Prepares and settles complete and detailed orders
• Organises diagnosis test drives for the service technician and workshop master technician
• Obtains permission from the customer for additional work, and informs the workshop master technician or technician regarding this
• Instructs parts sales for the best parts provision
Prepares and releases invoices.
• Checks and releases complete and correct invoices for services
• Prepares invoices for inspections and standard repairs
• Agrees on payment conditions with the customer according to business conditions approved by the management
• Assesses and processes warranty and goodwill settlement applications with regard to procedures and technical aspects
• Prepares damage calculation for repair authorization
• Prepares estimates taking into consideration the current value of the vehicle
Carries out the vehicle handover.
• Performs final acceptance with a test drive and an invoice check
• Carries out final acceptance and vehicle handover
Promotes services and products.
• Organises and undertakes regular telephone promotions of services based on customer needs
• Introduces customers to Sales Advisors and Product Genius if customer is in re-purchase phase
• Promotes services not performed (telephone offers)
• Offers, consults and sells parts, accessories, and lifestyle products
• Organises and checks product improvement campaigns
Observes the market.
• Performs regional market and competition observation with regard to service products

Yêu cầu công việc

• Certified Automotive Service Advisor
• Technical training (as automotive technician, industrial technician)
• Driving License.
• Good general education.
Professional experience (only for senior level).
• Professional experience as service advisor
• Working experience as technician
• Working experience with service
*** Why us?
- Annual health check & Extra health insurance package
- Working in a leading luxury retail corporation with other brands such as Rolls-Royce, Richard Mille, Hublot, Audemars Piguet,etc.
- Annual teambuilding event
- Very attractive income: competitive salary, monthly commission, semi-annual bonus
- Opportunities to be promoted to senior and managerial position and develop your career path as a professional sales expert in a leading luxury retail company
- Opportunities to meet and network with high-class and business people who are your customers

Quyền lợi

Opportunities to meet and network with high-class and business people who are your customers

Annual health check & Health insurance

Opportunities to have training trips and/or attending brand’s events

Cập nhật gần nhất lúc: 2021-12-29 10:33:02

Xem thêm
Người tìm việc lưu ý:
Bạn đang xem tin Service Advisor (Rolls-Royce Motorcars) - Mã tin đăng: 2314841. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi không đảm bảo và không chịu trách nhiệm về bất kỳ nội dung nào liên quan tới tin việc làm này. Nếu người tìm việc phát hiện có sai sót hay vấn đề gì xin hãy báo cáo cho chúng tôi

Mọi người thường tìm kiếm thêm từ khoá

CÔNG TY CỔ PHẦN S&S GROUP

Quy mô: Cập nhật
Trụ sở: Cập nhật

Thông tin chung

Ngành nghề
Tư vấn, Dịch vụ khách hàng, Tự động hóa/Ô tô
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Đang cập nhật
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
26/01/2022
Mẫu CV đẹp

Việc làm đề xuất liên quan

Hiện tại chúng tôi chưa có việc làm đề xuất phù hợp với bạn.

Việc làm đã xem gần đây