Service Engineer

- Technical Service: Provide Performing Installation, commissioning, training, application support, maintenance, calibration services and repairs for customers

- Timely updating of service management tools, service reports, and calibration certificate

- Troubleshoot via phone, email or in-person

- Email communication with machine manufactures for troubleshooting support and technical clarifications

- Attend meetings with regards to installations, calibration service matters, technical solutions and administrative matters of the company

- Proper managing of service job schedule, service tools, and workshop

- Report and update the installed equipment database, calibration database.

- Cooperate and coordinate with team members and other departments, in order to offer solutions that fulfill the customer’s needs

- Provide excellent service to customers by giving undivided attention and focus on meeting their needs

- Find solutions to customer problems and complaints to maximize satisfaction

- To assist in projects as required by the management.

- Willing to work extra hours to complete tasks and fulfilling customer’s needs.

- Ability to be available and on-call 24 hours per day.

- Having experience in servicing high-tech products

- Teamwork skill

- Education: Degree in Engineering (automation, electrical & electronic, mechatronics) or similar

- Good technical knowledge, troubleshooting

- Able to work well under pressure.

- Able to work self-reliantly.

- Strong planning and analytical skills

- Well organized, high sense of responsibilities, teamwork.

- English: Fair level of English, written and spoken

- Full time employment

- Working day from Mon to Friday

- Male only

Work location and Interview:
- HCMC: Unit 6.7C, 6th Floor, E.Town 2 Building, 364 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam

Cập nhật gần nhất lúc: 2023-02-06 03:25:39