Services Engineer

Service Engineer is responsible for installation of HSC Milling machine, supporting in after- sales services including commissioning, maintenance, repair of a wide range of High Speed Cutting machines and automation. As a service engineer, you will use your technical knowledge to consult for customers, find solutions quickly, efficiently and that best serve our customers. Qualified candidates will have experience in the following:
• Electrical / Mechanical Engineering
• Customer Service Technician
• Repair Technician
And as a Services Engineer in Roeders, you will have a profound training in Germany.
***The main duties include:
• Assist sales upon request; may attend tradeshows/ exhibition
• Troubleshoot/repair technical problems in Asia
• Answer and consult technical calls from customers from Asia
•Maintenance & repair all machines in Roeders Vietnam
• Visit customer in-service training
• Commissioning of new machine at customer site
• May be called to act as consult and repair technicians to facilitate speedy repair of customer

***Required Skills/Experience:
An ideal candidate is an experienced in CNC, High Speed Cutting machines, high integrity and reliability with a good understanding of technical / electrical field. Moreover of advantage is professional and matured experience in technical service and sales.
** Hard skills:
• Professional use of Microsoft Office
• CNC, High Speed Cutting machines service technicians, must be able to work independently with little supervision.
• Good spoken and written English and Vietnamese
** Soft skills:
• Professional listener, open and consulting
• Logic and systematic thinking
• Ability to work in independent and be flexible
• Leadership and teamwork spirit
• Proactive and positive attitude
• Drive for results, strong sense of quality and reliability
• Clear and reliable communication to the customers and internal management team and colleagues
• Willingness to travel
***Education: Bachelor’s or Master Degree in Mechanical or Electrical Engineering
***Years of experience:
• 2 – 3 years’ experience in Technical services of CNC machine
• Experience working with European/German companies is preferred
• Experience in Technical support
***Type of position: Full-time
***Salary and Bonus: Competitive
***Job location: Vinh Loc Industrial Park, Ho Chi Minh City. The job will not be limited to Vietnam only. Also neighboring countries will be covered

Attractive Incentives based on Monthly performance

Insurance and other benefits in accordance Vietnamese labor code

Dynamic working environment

Cập nhật gần nhất lúc: 2022-04-11 20:32:04