Site Operations Manager - Vinh Phuc

DB SCHENKER VIETNAM
Mức lương
cạnh tranh
Địa điểm làm việc
Vĩnh Phúc
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

Job Purpose:

The role is the Central point of contact for all operational topics related to Warehousing, customs operations, local transportation & billing at the Bonded facility. This role will co-ordinate all operations related commercial issues.
The role is to be the key contact point between the Operations labor provider and DB Schenker. The role will be onsite to monitor the performance of the labor provider to ensure all customer service levels are met in the most optimum efficient method.

Job Accountabilities:

Follows and update status of cargo from Port to Bonded Warehouse and delivering cargo to factory.
Discuss and align operational KPI with the customers. Monitor, evaluate KPI of Operation teams and keep direct manager well-informed about any failure.
Be able to train other colleagues on the SOP and communication methods.
Maintain a clean, neat and orderly work area and also assist in maintaining the security of the warehouse.
Be capable of using and interpreting data of both DBS WMS and customer’s system.
Conduct operations in a manner that promotes safety & compliance.
Co-ordinate with related teams to issue, update & monitor SOP’s between Schenker and Customer.
Assure the integrity of the inventory and assist in conducting physical inventories.
Other tasks as assigned by the line manager.
Handle all Customer facing communication and shipment related internal communication between/with DB Schenker stakeholders.
To monitor, analysis and share the status of supplier’s shipment, warehouse activities to related stakeholders.
Instruct and supervise staffs to verify the required inbound/outbound paperwork to ensure that all products are properly counted/picked/packed/handed over.
Ensure that the work schedules are correctly implemented and that jobs are assigned effectively and completed properly.
Define and align end to end customs handling process as well as the lead-times.
Prepare and update all PVMI mandatory Documents, such as Custom Playbook and Shipping Guideline.
Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution.
Provide and analyze operations data correctly to provide useful information for management for critical decision.
Communicate and settle with customer on warehouse issues and initiatives.
To provide advises related to country specific business, customs requirements, and operations.
Resolve customer service issues on-time with proper root cause analysis and corrective action plan.
Ensure the optimal utilization of space through warehouse consolidation & drive the culture of continuous improvement.
Prepare labor forecasting and planning in alignment with customer and labor provider.
Conduct operations in accordance with OSHA an MSDS standards.
Supervise and coordinate with Outsourced labor provider to manage the daily operation in assigned working areas.
Ensure flawless operation activity related to Supplier customer service activities.
Complete all necessary records and reports in a timely professional manner.
Ensure the efficient and safe operation of all materials handling equipment.

Yêu cầu công việc

Experience and Qualifications:

Good written & spoken English skills
University Degree
Experience and comfortable working with various key process owners
Minimum 08 years of relevant working experience and 03 year of Supervisor/Leadership experience
Knowledge in Production control, Shipping, Custom and Warehouse operations management.

Personal Competences:

Interpersonal and Good communication in Vietnamese and English.
Leadership – Plan, organize, lead control.
Possess excellent verbal and written communication skills to work in a demanding and customer dynamic working environment.
Competent PC and software knowledge, specially Warehouse Management System (any kind).
Decision – Logical thinking. Understands operations SOP and can utilize this SOP to drive flawless operations execution.
Communication – Able to communicate at both operational level and management level.
Customer focused – Willing to go the extra mile.
Knowledge of contract terms and conditions.
Strong attention to detail and follow-through skills.

Quyền lợi

  • Chế độ bảo hiểm

  • Phụ cấp

  • Xe đưa đón

  • Chế độ thưởng

  • Chăm sóc sức khỏe

  • Đào tạo

  • Tăng lương

  • Nghỉ phép năm

  • Cập nhật gần nhất lúc: 2022-05-27 17:32:03

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    Ngành nghề
    Vận chuyển / Giao nhận / Kho vận, Điện / Điện tử / Điện lạnh, Xuất nhập khẩu
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    Hạn nộp hồ sơ
    23/06/2022
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