Spa Manager

- Reinforce all spa staff understands and follows all hotel standards at all times.
- Develop comprehensive standard facility operations manual, including written policies and procedures for all spa facility services, administration and maintenance.
- Manage outside appointment bookings which include traveling, security, POS systems, equipment storage & maintenance.
- Train all new hires on computer system, POS terminal and operational procedures.
- Arrange logistics for weekly facility events/meetings, including creating customize itineraries for various group meetings.
- Create aggressive guest satisfaction action plan to attain 5-Star ranking for property overall.
- Train employees, coordinate scheduling, process payroll and provide quality customer care increasing revenue and building long-term client relationships.
- Manage day spa and provide facials, skin treatments and waxing services to clients.
- Create promotional and seasonal content for the spa Facebook page.
- Manage all building maintenance issues and facility aesthetics.
- Maintain inventory and monitor records of all skincare, makeup and gift items.
- Establish budgetary controls, inventory procedures and modify pay structure to increase spa&039;s profitability.
- Be knowledgeable on the different services offer, facials, massages, hair, tanning.
- Design marketing materials and spa menu; maintain monthly promotional mailers and client database.

- Familiarity and comfortable using Microsoft Office
- A minimum of five years of related work experience, including at least three years supervisory
- Demonstrate natural leadership, ability to communicate effectively, both orally and in writing, to establish and maintain effective relationships with coworkers, visitors, vendors and others in the workplace.
- Successful completion of background and credit
- Fluent in English.
- Considerable knowledge of Spa and Fitness, Yoga, etc.
- Degree in recreation or related
- Strong working knowledge of Spa, Membership and recreational software.

- Kindergarten for employees&039; children from 2 - 4 years old
- Attractive benefits
- 13th month salary, 14th month salary
- Competitive salary
- Competitive salary
- Accident insurance for employees and children, annual school allowance
- Accommodation and meals provided
- Annual salary review

Cập nhật gần nhất lúc: 2022-08-23 15:52:04