Spa Receptionist

- Maintain the high standard of cleanliness and hygiene in all aspects of the operation, assisting the therapist in setting & clearing up the treatment room and assist the guests in professional and helpful manner when needed.
- Report and follow up on assigned area maintenance and logistics issues;
- Provide timely and accurate accounting status reports
- Adherence to timekeeping /duty roster & decking standards;
- Departmental preparation including standard set-up for rooms and facilities, guest amenities and spa/ health club food and beverage;
- Ensure full participation in brand and business building activities
- Adherence to departmental practices such as operations briefings, inventory and cost management initiatives;
- Ensure guest interaction and communication lines are seamless and effective.
- Able to remain calm under pressure and handle an emergency situation
- Flexibility in changes to meet operational demands including shift/duty roster, guest preferences as directed by admin on duty;
- To perform daily opening & closing procedure

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.
Required Skills
Qualifications
Problem-solving and organizational abilities
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Proficient in the use of Microsoft Office
Experience1 year related experience, or an equivalent combination of education and experience.
Good writing skills

• Social Insurance as law
• Gym room
• Bao Viet Health insurance for personal and family
• 24/7 Accident Insurance
• Repatriation allowance
• Competitive salary
• Home Leave allowance
• Rest & Relaxation Allowance
• Housing, uniform, meal, and transportation are provided by the resort

Cập nhật gần nhất lúc: 2022-10-28 12:02:04