Spa Receptionist - Lễ Tân Spa

REGENT PHÚ QUỐC
Mức lương
thỏa thuận
Địa điểm làm việc
Huyện Phú Quốc - Kiên Giang
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

• Answering all incoming phone calls in a professional and friendly manner.
• Politely confirm time of appointment and cancellation policy to all guest before ending phone conversations.
• Effectively suggest alternatives to guests if their first requests can not be met.
• Answering all guest questions regarding spa offerings, appointment availability, length and cost of treatments.
• Scheduling appointments in such a way that staff is available to handle all bookings, or work with other Spas to have staff sent in for assistance.
• interacting with guests, including but not limited to :
• Offering complementary 5 minutes massages after conducting spa tour.
• Assisting in the ongoing practice of dialogues in English and Japanese, regarding spa treatments and dialogues during treatments.
• Assisting with journalist visits and photo shoots.
• To be well informed and educated in all aspects of Spa facilities, policies and procedures.
• To Supervise completion of tasks regarding all daily check list and delegated tasks as necessary to staff to ensure completion in a timely manner.
• Dealing with guest complaints.
• Conducting travel agents site inspections.
• Assisting with spa promotions
• To insure complete preparation of weekly requests of par stocks and supplies.
• Presenting complimentary gifts to guest after conducting spa tour.
• Conducting spa tours.
• assisting in the preparation of reports, including :
• Reporting for duty punctually and wear the correct uniform with the name badge at all times
• Knowing the fire and emergency procedures.
• Daily sales of services and retail.
• Leaving the premises once the shift is over and make sure that the reception area is kept clean and tidy.
• Knowing and enforcing all department policies and guidelines.
• Carrying out the other duties as assigned by the management team
• Establishing good relationship and rapport with guests and colleagues
• Responding to any changes in the spa function as assigned by the management
• Staff attendant: sick leave holidays, unpaid time off, ceremonies, etc.
• Being aware of other departments’ promotions and sell them.
• Knowing the telephone extension numbers of all departments and all managers.
• Reporting any broken equipments or accessories to the Spa Supervisor, Training Manager, Spa Manager.
• Keeping the reception area neat and clean at all times.
• To have a complete understanding of and adhere to the company’s policy and procedures
• To ensure the cleanliness and hygiene in work areas
• Guest complaints, incident reports regarding staff or guest.
• To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety
• In case of incident/accident, record on the designated sheet and send copy to the Spa Manager.
• Monthly summary of treatments and guest information.

Yêu cầu công việc

Sẽ trao đổi cụ thể khi phỏng vấn / For further discuss in interview

Quyền lợi

• Relocation, repatriation allowance
• Healthcare insurance for personal at least 6 months and for the family after working 2 years
• Insurance as labor law
• International working environment, join courses of IHG Group
• Service charge as revenue
• Contract 2 years included probation period
• Competitive salary
• Other benefits
• 24/7 accident insurance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation, and meals are provided
• At least 14 annual leave, 2 days off per week

Cập nhật gần nhất lúc: 2022-09-13 00:22:04

Xem thêm
Người tìm việc lưu ý:
Bạn đang xem tin Spa Receptionist - Lễ Tân Spa - Mã tin đăng: 2969946. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi không đảm bảo và không chịu trách nhiệm về bất kỳ nội dung nào liên quan tới tin việc làm này. Nếu người tìm việc phát hiện có sai sót hay vấn đề gì xin hãy báo cáo cho chúng tôi

Mọi người thường tìm kiếm thêm từ khoá

REGENT PHÚ QUỐC

Quy mô: Cập nhật
Trụ sở: Cập nhật

Thông tin chung

Ngành nghề
Vui chơi giải trí/ Spa/ Bar/ Pub/ Vũ trường/ Karaoke
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
1
Hình thức làm việc
Làm theo ca
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
15/10/2022
Mẫu CV đẹp

Việc làm đề xuất liên quan

Việc làm đã xem gần đây