1. Support architectural service and project sales team
- Consult right solutions to project requirements in terms of technical performance
- Prepare technical performance correspondences to customers
- Own of eureka, software systems in calculating technical performance to consult project sales team and customers
- Understand the metrics of identified segments – size / growth / competitive intensity to identify key user groups, influencers and decision makers, identify their behavior and habits, including problems and key business drivers
- Identify key competitors and substitute products, services and systems portfolio, propositions, and strategies and predict likely future trend and user behaviors.
- Responsible for developing technical manuals to support architectural and project sales
- Coordinate with plant quality team to handle quality issues at job site.
2. Support Project
- Use OGSM to manage the product/ system/service of the assigned product groups alignment with business strategy: define product specification
- Lead and drive project product innovations: Identify new product / system / service opportunities from deep insight into Project segment and UBGB operations
- Technical document development
+ Develop project selling tool kit to support Project team (technical manual, installation, test report, certificates, etc)
+ Ensure the interest of the business is represented at Government / other relevant technical association meetings.
+ Lobby by giving technical merits of plasterboards systems and increases plasterboard penetration where the opportunity arises.
- Key Testing / Certification / Systems Development Effectiveness
+ Assist the Product Managers to organize necessary / relevant testing and technical approvals for the new products.
+ Provides information back to Department Head on competitors’ systems
+ Ensure that all components within the systems are produced or purchased within an agreed specification.
+ Consult where relevant to ensure that product specification changes comply / do not adversely affect tested performance.
- Training Offer Development and Availability
+ On site installation skill set training in specific systems as required for new applicators or new systems.
+ Class room value proposition “USG BORAL FULL SYSTEM “ for Freelance Installer, internal sales team.
+ Together with Architectural Service Team run Architect seminars or sponsorship seminar to build Green awareness
+ Develop program, run and train sales team, applicator force to know and handle installation of new products and systems
+ Maintain the relationship with them to ensure USGB have enough applicators to install products, systems in job sites
+ Job site audit to ensure solutions are installed properly
- Partner with Local Authorities to develop local standards and policies
+ Build relationship with Ministry of Construction, Construction Department in provinces, Building Materials Association, Architect Association, Architect and Construction Universities, local lab Quatest 3 and VIBM ...
+ Partner with VIBM to develop QCVN for our products
+ Be responsible for annual quality audit
