Technical Writer (Software Documentation/Madcap)

PANASONIC VIETNAM GROUP – PANASONIC R&D CENTER VIETNAM (PRDCV)
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Lotte Tower, 54 Lieu Giai, Ba Dinh, Ha Noi
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Mô tả công việc

Duties and tasks include, but are not limited to:
Creating End-User Documentation
• Creating and/or revising content to ensure it is concise yet engaging and accessible to end users with non-technical backgrounds
• Interpreting existing business documentation and functional specifications to understand the key end user information, in co-ordination with internal resources (Developers, Training, Business Analysts, etc.) as needed
• Considering the most effective formats for delivering content, such as general overviews, how-tos, detailed guides, and FAQs
• Reviewing existing resources to determine if they can be reused or if they need to be recreated
• Proof-reading documentation to maintain a high quality standard that maintains PanaCIM’s brand voice and style guide
Making content available in Madcap Flare
• Maintaining a cohesive look and feel between articles so end users can seamlessly navigate between topics
• Utilizing the tools within Madcap to organize and publish content
• Note: in-depth training with Madcap will not be provided, so previous experience with this toolset is a significant asset
Providing Recommendations and Expertise
• When possible, providing insight into industry standards and best practices for creating and maintaining documentation
• Working closely with the PanaCIM Product Owner, Business Analysts, Development teams, and Training team, providing input into the design of the online knowledgebase as appropriate

Yêu cầu công việc

You should be:
• Obsessive about consistency and accuracy, with high attention to detail across all areas of work
• Open-minded and proactive, focused on resolving problems and delivering results
• Able to seek feedback and receive constructive criticism
• Able to thrive and produce high-quality outputs in a timely fashion with limited oversight
• Experienced writing technical software documentation that targets a non-technical user audience
• Adaptable and able to maintain focus in a fast-paced environment where things can change quickly
• A team player with good collaboration skills
And have:
• Demonstrated capacity to produce excellent, clear, clean and accessible writing (samples will be requested)
• Ability to understand and communicate complex technical topics to non-technical stakeholders, both internally and externally
• A minimum of 3 years experience as a technical writer creating web-based resources
• Strong communication skills (written and verbal)
• Experience with documentation publishing software
• Good proficiency with MS Office

Quyền lợi

Panasonic R&D Center Vietnam was established in April 2007, is a company specializing in R&D of Panasonic Group in Vietnam with the aim of enhancing R&D activities in the field of digital home appliances, automation, mobility in Vietnam, providing R&D services for software solutions in today&039;s hottest fields such as AI, Cloud, IoT in a chain of R&D centers of worldwide corporations
Career Path Development
• Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)
• Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)
• Long-term multi-career roadmap;
Work-life Balance
• Additional special holiday
• Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)
Compensation package
• Diversified allowance scheme
• Competitive bonus package depend on abilities, performance and competencies
• Attractive salary
Wellness
• Well-protected with 24/7 personal accident and medical care insurance;
• Well-designed Annual Health Check-up program;
Activities
• Summer Vacation (Trip to famous tourist spots domestic/ overseas,…)
• Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day

Cập nhật gần nhất lúc: 2022-11-29 14:32:04

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PANASONIC VIETNAM GROUP – PANASONIC R&D CENTER VIETNAM (PRDCV)

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Hạn nộp hồ sơ
19/12/2022
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