Telesales Admin Officer

- Based on client’s agreement to buy, set up the appointment with them for SAs/VNPOSTs to visit and meet clients and complete application set of paper
- To record and to daily report Team Leader or Supervisor the call activities
- To report Team Leader the appointments for her to assign to SAs/VNPOSTs
- Ensure for talk time to 2 -3 hours/ day
- QA Scores
- To hit the daily, weekly, monthly targets agreed
- To persuade and motivate clients to buy Home Credit products
- To answer the client’s queries and to handle their objections
- To regularly get client data Team Leader or Management member
- To complete task assigned by line manager
- To complete daily, weekly, monthly report
- To make the telephone calls to clients given to introduce Home Credit Cash Loan product

- Telephone skill
- Fulltime/part time working
- Friendly, team work, hardworking, can work under pressure
- School graduated
- Confidentiality, careful, dynamic
- Working experience in Call Center or Customer Service
- Computer skill
- Customer oriented

Cập nhật gần nhất lúc: 2021-02-19 16:20:11