Telesales Manager

Major Purpose:
Key Respon-sibilities
Manages and coaches a team of telesales agents to achieve set sales and business development KPI’s.
● Manages and utilize prospect databases for telesales team.
● Trains telesales agents for effective results.
● Composes effective telesales scripts and role-plays for continuous practices.
● Manages a team of approx 15 telesales agents who advises present or prospective customers by answering incoming calls and making outgoing calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
● Recruits and trains new telesales agents.
● Documents transactions by completing forms and record logs (Sales Force system).
● Learns consultative selling skills to find out what a person wants or needs and suggesting what company products and services could solve that need.
Key Result Areas (KRAs)
● Recruit, retain, and coach telesales agents.
● Achieve telesales agent KPI&039;s.
● Achieve individual and team sales targets
Career Progression
● A dynamic, friendly and professional working environment in an International Media Group.
● To be promoted to Senior Sales Manager level.
● Training courses of sales skills & professional skills
Salary and Allowances
● Competitive salary.
● Attractive commission scheme (including individual sales commission and override management)
● Other benefits in accordance with Vietnam’s Labor Law.
● Holiday bonuses, 13th month salary bonus (subject to KPIs review),
● Annual leave (after probation period).

Qualifications
● 4-5 years telesales experience.
● 1 years in managing a Telesales team.
● Excellent time management skills.
● Knowledge of real estate is a plus.
● Knowledge of local or international Telemarketing systems or software packages.
● College graduate and higher.
● Familiar of Salesforce is a plus.
● Proven team management skills and results.
● Proven track records in individual Telesales.
● Proficiency in MS Word, Excel, and PowerPoint.
● High energy level.
● Able to perform multiple tasks efficiently.

Premium Healthcare plan
A dynamic, modern, friendly and professional working environment.
Team building activity, happy hours

Cập nhật gần nhất lúc: 2021-02-15 18:20:02