Thư Ký Bộ Phận Buồng Phòng

• Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction

• Receives, records, and distributes various reports

• Receives, records, and transmits guest requests accurately

• Responsible for entering accurate room status into computer daily and investigate discrepancies

• Maintains and update administrative data

• Maintains key control

• Monitors lost property

• Maintains working area and equipment in a proper state of cleanliness and repair

• Report guest complaints to Executive Housekeeper or delegate immediately

• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

• Attends meetings and training sessions as required

• Is multi-skilled as a Room Attendant as well as other areas of Housekeeping

• Adheres to Housekeeping standards and procedures and enforces same

• Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering

Yêu cầu công việc

Education:
High School or equivalent
Language:Able to speak, read and write English
Service years in the field:1 year housekeeping / administrative experience, or an equivalent combination of education and experience
Proficient in the use of Microsoft Office and Front Office SystemLiteracy skills - reading, writing and basic maths skills.
Knowledge and skills:Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

Social Insurance as law
Competitive salary
Bao Viet Health insurance for personal and family
Service charge
7 Accident Insurance
Relocation assistance
Repatriation allowance
Rest & Relaxation Allowance as per 3 months: 2 million.
Home Leave allowance
Housing, uniform, meal, and transportation are provided by the resort

Cập nhật gần nhất lúc: 2021-12-29 14:22:02