Thực Tập Sinh Bộ Phận Tiền Sảnh / Front Office Trainee

- Agents answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements.
- Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
- Greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information.
- Agents also deal with irate guests and find ways to resolve issues to the guest&039;s satisfaction.

Yêu cầu công việc

• Fluent in the English language
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

- 05 working days & 02 day-off per week
- Uniform & Duty meal provided by hotel

Cập nhật gần nhất lúc: 2022-03-18 18:34:03