Thực Tập Sinh Lễ Tân

Pre-registration
• Check room assigned status and update into the system
• Review operation logbook and follow up with on-going tasks.
• Prepare list of arrival including: guest’s profile, room assigned, and special request if any.
Check-in Process
• Greeting guest and execute the registration process up to the hotel’s standard
• Double check the assigned room status and escort guest to room with luggage.
• Confirm the completed reservation in the system and handle any incidents occurred.
During Guest Stay
• Receive and handle guest requests properly with relevant departments
Administrative & General Responsibilities
• Be proactive in self-setting specific goals to develop in professional career.
• Perform other administrative documentation as requested.
• Assemble reports/records/checklist related to the department operation.
• Update operation logbook regularly in work shift, handover to the other shift for follow up.

• Understanding of PMS, Microsoft Office
• Shift-working required
• Communication, upselling, guest relation skills
• Be able to communicate in English are preferred

- Support 01 meal shift/working day.
- 08 days off every month
- Friendly and dynamic working environment.

Cập nhật gần nhất lúc: 2022-05-25 04:32:04