Trưởng Nhóm Thu Hồi Nợ Qua Điện Thoại - Phone Collection Team Leader

Other tasks as assigned
Offer rationalization proposal frequently
Schedule monthly and yearly collection tasks
Adjust collection process if necessary
Participate collecting if needed
Summarize collection report forms
Maintain relationship with collector and Team building
Give enough , helpful training to collectors
Schedule working shifts of collectors reasonably
Achieve collection target on Recovery Rate, Productivity, Budget Control and so on with various of collection methods
Keep in touch with Financial/Accounting/Risks/Marketing Departments and some outside cooperative companies such as legal forms, governmental authorities, etc
Administer collection procedures and asset with queries
Solve emergency or crisis when collection

Required skills

2-3 years working experience in call centre/ Collection field is an advantage
Financial/Accounting/Credit/Risk/Legal background preferred
Bachelor degree or above
Experience in collection is an advantage

Education/Experience

Independent elaborative faculty
Intermediate English(verbal/written)
Excellent time management skills
Persistent, highly trustworthy and loyal
Strong analytical and superior skills
Proven problem solving skills
Strong Interpersonal skills
Hands-on but structured approach
Intermediate computer skills

Bảo hiểm theo quy định
Đào tạo
Chăm sóc sức khỏe
Chế độ nghỉ phép
Tăng lương
Đồng phục
Phụ cấp
Phụ cấp thâm niên
Máy tính xách tay
Thưởng

Cập nhật gần nhất lúc: 2021-05-28 10:09:03