Trưởng phòng dịch vụ nhân sự

*Job description:

· Recruiting and training staff members for HR Service Department in accordance with the process and regulations of the company;

· Implementing human resources services for customers: follow-up and manage service performance according to Company process &regulations;

· Managing staff monthly KPIs;

· Customers service implementation with frequent client’s connection, report and solution propose to improve services;

· Quarterly review performance of clients’ attracting channel then, report to Sales Department to improve sale performance;

· Measure customer satisfaction twice a year. Report the results to BOD;

· Perform other arising tasks according to the actual situation and the assignment of directorate.

* Job requirements:

· University degree or higher, at least 10 years of experience in the field of service and human resource management, of which 3 years in a managerial position or higher;

· Male / female, over 30 years old;

· Ability to work under high pressure;

· Be patient, careful, proactive and creative at work;

· Have a high sense of responsibility, ability to work independently;

· Management skills, problem assessment;

· Computer skills for work (Ms.Word, Ms.Excel, Ms. Powerpoint, ...);

· Analytical and creative thinking skills;

· Good communication skills; Good networking skills, work management and teamwork;

· Discipline with the Company's rules and regulations.-Being honest, careful, responsible and able to withstand high pressure at work

· Excellent English (both written and spoken).

Cập nhật gần nhất lúc: 2021-11-30 08:23:02