Trưởng Phòng Thu Hồi Nợ (Collection Manager)

Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
Ensure collection practices adhere to relevant industry regulations and compliance standards.
Manage end- to- end debt collection processes, ensuring compliance with legal and regulatory guidelines.
Implement data- driven insights to enhance collection strategies and outcomes.
Oversee the development and implementation of efficient collection workflows and strategies.
Set performance expectations, conduct regular performance reviews, and provide feedback.
Provide visionary leadership to the collection team, setting clear goals and priorities.
Collaborate on the development of new lending and debt recovery policies.
Collaborate with external collection agencies and partners to optimize collection efforts.
Work closely with other departments, including credit, legal, and risk management, to align strategies.
Develop and execute collection strategies aligned with business goals and regulatory requirements.
Monitor vendor performance and adherence to contractual agreements.
Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.
Develop and maintain knowledge of consumer protection laws and regulations.

Proficiency in using collection management software and tools.
CV is in English.
Strong understanding of debt collection regulations and consumer protection laws.
Commitment to ethical and compliant debt collection practices.
Proven experience in a leadership role within debt collection operations.
Bachelor&039;s degree in Business, Finance, or a related field; Master&039;s degree is a plus.
Vendor management experience is preferred.
Analytical mindset with the ability to leverage data for strategic decision- making.
Excellent leadership, communication, and interpersonal skills.
Results- oriented and capable of motivating teams to meet targets.

There is an annual salary increase according to company policy based on the company&039;s business results;
Monthly social insurance after a 2- month probationary period as prescribed by law;
Salary discussed during interview;
Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;
13th month salary bonus at the end of the year;
International working environment.

Cập nhật gần nhất lúc: 2024-04-03 11:46:29