Tuyển Dụng [Remote] It Administrator Tại Đà Nẵng - Công Ty Tnhh Lovepop Việt Nam

Assist with onboarding and offboarding employees and recommend ways to improve the process through technologies like automation.
Be open and willing to learn new technologies, especially the management of SaaS platforms, to identify redundant software and recommend solutions as needed.
Perform routine IT maintenance and management to ensure our core systems and end-points are secure, up to date, and within company compliance.
Maintain and manage the IT infrastructure, including but not limited to, IdP systems, MDMs, SaaS user accounts, and the IT ticketing system.
Work with our extended team to understand their pain points and how we can turn business requirements into IT solutions.
Act as the first point of contact for employees experiencing technical issues requiring IT support.

2-3 years experience working at an advanced level with Windows and macOS devices, such as analyzing logs, using modern imaging practices like Apple DEP, and managing devices using MDMs.
The ability to find areas of improvement, develop a strategy for implementation, and minimize end-user interaction when and where appropriate.
1+ years experience of writing technical documentation for non-technical users and understanding the importance of doing so.
2-3 years experience working on or managing an IT help desk environment with a strong focus on communication, customer service, and TTR.
Thời gian làm việc: 14h00-22h00
Familiarity with Identity Management solutions such as Okta or JumpCloud, the role they play in an organization, and the importance of having them.
A customer first attitude
Working knowledge of networking concepts, protocols, and devices (e.g. TCP/IP, LAN, WAN, routers, switches, and access points).

- Phụ cấp thâm niên
- Chế độ thưởng
- Nghỉ phép năm
- Laptop
- Phụ cấp
- Đào tạo
- Đồng phục
- Chăm sóc sức khỏe
- CLB thể thao
- Tăng lương
- Chế độ bảo hiểm
- Xe đưa đón
- Du Lịch

Cập nhật gần nhất lúc: 2022-11-22 11:22:04