[Tuyển Gấp] Service Representative

BENEFITS:
SIHIUI contribution according to Vietnamese law
Performance Bonus up to 120% monthly salary
SUMMARY:
Service Representatives are the key role in project oversight as liaison between client and operations for comprehensive and timely deliverables. Primary duties are to communicate project milestones, needs, and statuses from project approvals to final billables. Service Representatives will assist in building and maintaining customer relations and confidence in ACT, as well as company stream of revenue through consistent timely deliverables.
RESPONSIBILITES:
• Monitor project milestones to maintain timelines through the life cycle from approval to billing
• Project oversight for comprehensive and timely deliverables
• Primary contact and communicator between client and ACT for assigned projects in terms of
• Working knowledge of industry standards, legislations, and resources
confirmations, needs, and timely status updates
• First approval of Reports
• Verification that all services rendered and reported
• Actual service reviews for project billing
• Project archiving and verifying all documentation is filed and delivered
• Coordination of additional services to assigned projects as needed

• Solution oriented and proactive problem-solving skills
• Comfortable in a task-oriented/process driven environment
• High level of organization and ability to prioritize
• Experienced in customer service
• Excellent written and verbal communications
• Strong command of English language in speaking, reading, and writing
• Computer savvy with intermediate skills in Microsoft Outlook, Word, Excel, Share Point

Performance Bonus up to 120% monthly salary

SIHIUI contribution according to Vietnamese law

Cập nhật gần nhất lúc: 2022-07-03 02:02:03