JOB DESCRIPTION
1. Centre performance
•Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;
•Together with Academic Manager, propose the annual non-financial targets including: re-enrollment rate, lost teaching hours, CSS, etc
•Propose plans and actions in order to achieve the approved annual budgets and targets.
•Handle the building of relationships, communication, event planning and future potential business with local schools, universities and organizations.
•Support the development of Corporate English business in cooperation with the Academic Team.
•Manage and maintain the company’s overall organizational and community relationships
•Explore strategic relationships in cooperation with the Director of Advancement that can support and boost the company’s ongoing programs and services.
2. Centre operations
•Property management
•Maintain the building in proper conditions: tidy, clean and safe
•Maintain all facilities and equipment in proper conditions: clean, safe and workable
•Maintain AEG standards inside and outside the building: visual, billboard, posters, noticeboard
•Responsible for appropriate forecast and ordering of books and materials for centre use.
3. Human resources
•Recruit, select, train and coach staff
•Manage Customer Care Officer and Academic Assistant and ensure close cooperation between the staff and Academic Team.
•Manage the Reception Team in terms of the requisitioning and supply and inventory of the company’s Academic assets (books, Lego, STEAM resources, etc.)
4. Operations
•Work with local authorities
•Follow the company policies, procedures, regulations, document and reporting systems and standards
•Maintain the company standards
5. Academic involvement
•Work with Academic Director/ Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, AAs, staff
•Non-financial budgets
•Scheduling, teachers issues (if any), events and others where appropriate
