VRF Service Manager (Dist.1 - HCMC)

- In charge for technical management of after sales service for commercial VRF system including: test & commissioning, service work, troubleshooting, maintenance and technical training.
- Make sure after sales service activity does its best to meet customer needs by troubleshooting problems, solving customer complaints, giving helpful technical support to installer, project owner, and authorized service centers.
- Oversee the smooth functions relating regular technical training for installer, contractor as well as authorized service centers.
- Human development to team members in order to achieve targets towards department objectives.
- -operate with other sections to setup and maintain authorized service network.
- Regular review of work flow and propose improvement of in charged operation.
- Reporting monthly about service activities and project situation.
- Reporting to General Manager of Service Department.
- Other duties as assigned.
**Place: Dist. 1 - HCMC.

- Male (Over 27 years old).
- Minimum 5 years of relevant experience in handling installer, contractor, authorized service center, including 3 years in managing a team.
- Bachelor degree in related Engineering.
- Working experience in troubleshooting of VRF system.
- Strong leadership, analytical and problem solving skills.
- Good interpersonal and communication skills with emphasis on understanding customers.
- Experience in ISO 9000 system implement.