Warehouse Manager

About Ninja Van

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Roles and Responsibilities

• Oversee warehouse team attendance, discipline, volume forecasting, rostering
• Ensure smooth running of warehouse sorting operations and guarantee completion daily
• Monitor continuation of parcel’s lifecycle, identify issues related to variances (miss tagged, misplaced, theft, damage) and conduct root cause analysis
• Ensure proper inbounding/ outbounding and sizing of parcels and conflict resolution
• Carry out investigative actions into any accidents or security issues and recommend preventative measures
• Maintain warehouse orderliness, workplace safety and security; ensure housekeeping and standards of office and general areas are maintained at all times.
• Maintain inventory of warehouse and office equipment
• Coordinate with other main hubs regarding updates on sorting
• Do daily reporting to provide dept head a snapshot on how well the ops is being run
• Do weekly report to raise up blockers and updates on tasks
• Ensure supervisors complete their daily tasks on time based on checklist and warehouse SOP is adhered to
• Oversee scheduling of day pick up/warehouse team
• Manage discipline issues of the warehouse and oversee orderly warehouse flow

Rank Salary: Negotiable

Requirements

• Extremely pro-active, organized and highly responsible
• More than 5 years of experience in warehouse and/or logistics, 2-3 years working experience at least for the manager role
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
• Ability to interpret and draw conclusions from numerical data
• Strong operational skills, particularly with regards to people management and resource allocation
• Software skills, including use of Microsoft Office software and web-based applications