WORK CONTEXT / BACKGROUND
WVV is operating in 4 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang, Hai Phong), Central (Thanh Hoa, Quang Tri and Da Nang) and South (Quang Nam, Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s Area Program (AP) usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.
World Vision (WV) is a Christian relief, development and advocacy organization working to improve the quality of life of people, especially children who are marginalized and living in poverty. World Vision helps all who are in need, regardless of their religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVV) has been funded from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non-Sponsorship (PNS)/grants (30%). WVV employs about 430 staff, of which 93% are Vietnamese nationals.
PURPOSE OF POSITION
ROLE DIMENSION / DESCRIPTION
This position provides overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. national strategy, Technical Programs (TP)), policies (e.g. Human Resources Manual, Financial policy, Child and Adults Safeguarding policies, etc.…), standards (e.g. technical project models, Program Effectiveness, child sponsorship, Program Accountability Framework, etc.).
Leadership and People Management
• Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff.
• Identify and address staffing issues in a timely and professional manner, in working with P&C department
• Supervise, coach, mentor, provide adequate feedback and support to AP staff to ensure their high performance toward the shared goals
• Promote ongoing reflection, learning culture and KAIZEN spirit among AP staff
• Provide overall leadership to the AP team, including organizational values
• Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work
• Work with People & Culture (P&C) department to recruit and provide orientation for new staff
Program Management in assigned District(s)
• Lead the implementation of the Program Information Management System
• Coordinate with procurement team for strategic sourcing at AP level
• Lead the process of MVC mapping and inclusion in the project activities
• Lead the documentation of best practices, lessons learnt, Most Significant Change stories and share with external and internal stakeholders for learning and advocacy purpose
• Identify and mobilize community resources for joint advocacy activities at district level
• Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements
• Collaborate with zonal and national technical team for any advocacy efforts in provincial/city or national level.
• Lead AP staff to mainstream Cross Cutting Themes (gender equality and social inclusion, disability, climate change adaption, etc.) into program activities
• Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, Indicator Tracking Table, Monitoring & Evaluation plan, narrative AP Plan)
• Document evidences and disseminate WVV’s project models to external partner for replication, advocacy and funding acquisition purpose
• Raise awareness of local partners and community on WV’s Christian identity and core values, child focused and community-based development approach
• Lead the AP planning process as well as the annual community review & planning process.
• Prepare required reports for the AP (monthly, quarterly, semi-annual, annually, etc.)
• Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.
• Mobilize technical, human, financial resources to implement the program
• Community Engagement
• Build effective relationships with support office; provide support office with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program.
Partnership and Networking
• Build effective working relationship with various development partners including PMB and technical departments at commune, district and city levels.
• Look for and build good connection with corporate sectors to find opportunities for Private non-sponsorship fund in the designated area.
• Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well- being of children, especially the most vulnerable in the designated area.
Sponsorship Integration in Programming
• Facilitate the process of program approach towards sustainability.
• Ensure participation of registered children in program activities as per the Partnership Child Sponsorship Standards.
• Lead the process to ensure the child sponsorship risk management plan in place as part of the RBIA.
• Manage quality of child sponsorship operations including periodical Child Monitoring Standards, Sponsorship Operation Index (SOI), MVC inclusion, RC case management, sponsor and RC engagement (correspondence, sponsorship 2.0, sponsor visit) and manage RC portfolio as the RC budget commitment with the SO.
• Lead the process to promote Child Sponsorship as a transformative relationship of children and sponsors, fulfilling donor promise.
• Lead the process to ensure Child Sponsorship is included in the AP plans to maximise integration with programme activities and to promote Child Sponsorship contributes to child well-being through two essentials Community-Led Care & Protection and Children’s Participation and Voice within the community.
HEA-DRR
• Support communities and partners to develop and implement community-based disaster preparedness plans and response to climate change, aiming at building household & family resilience.
• Take Disaster Risk Reduction – Response to Climate Change (DRR-RCC) into account when designing, implementation, M&E of AP/Project’s activities to ensure that climate change and disaster risks can be addressed and reduced. He/she is also expected to lead, coordinate with functional departments, join emergency response in the targeted Area Program when needed to ensure humanitarian standards and accountability.
GAM/PNS Acquisition and Management
• Proposal development:
- Work with Enterprise Risk Management Senior Officer in risk assessment of the proposed project.
- Engage with local government and local partners such as mass organizations, the private sector on the field during proposal design.
- Participate in proposal development by analysing the context, identifying community needs, facilitating needs assessment, identifying and estimating target beneficiaries disaggregated by multiple aspects (gender, disability, ethnic minority, etc.)
• Donor, SO, and partner engagement:
- Engage with Support Offices on PNS opportunities when assigned.
- Establish partnerships with local non-governmental organisations, government entities and the private sector in the implementation of projects.
- Ensure donors are engaged in the field through effective field visits and responsive communications.
Security and Risk Management
• Manage directly the safety and security within the team based on WVV guidelines, through security assessment, planning and management.
• Prepare and update regularly the risk registers for the team
• Identify and mitigate the risks that could impact the achievement of goals of the team
• Perform other duties as assigned by the manager to contribute to the team performance.
