Team leader will be directly responsible for tasks including (but not limited to):Perform quality monitoring as required to improve overall service quality.Prepare training material, scripts based on...
OverviewWe are seeking a highly motivated individual to join our team as a Customer Service & Escalation Specialist- Chinese/Mandarin. In this role, you will work across a range of support...
Customer Support (30%)· Prepare, improve guideline for users· Collect feedback from customers via multiple channel, transfer and follow up request with the relevant teams for continuous improvement.·...
Lead Management & Enquiry Handling• Follow up consistently with warm and cold leads to maximize conversion.• Qualify leads by understanding tenant preferences (budget, location, move- in date,...
Family Medical Practice’s growing team of dedicated physicians specialize in emergency & evacuation medicine, pediatrics, internal medicine, women’s health, orthopedics, and psychiatry, among...
• Work closely with the DP team to inform about out- of- stock items and the next order schedule of the supermarket so they can prepare the goods.• Receive and process return orders• Answering...
Booking ArrangementCheck the SOP, Incoterms, cost/ sell of the account, then contact to the relatives (salesperson/oversea station/agent) to get approval to move.Send the booking confirmation to...
• Handle customer’s complaint , coordinate returns, credit and replacement includes sample preparation. Assist with new customer and vendor accreditation.• Maintain excellent coordination with...
- Work Location:District 1, HCMC- Monthly Salary:Negotiable- Promotes and conducts cooperative teamwork in assisting sales professionals and managers throughout the Company GROUP (worldwide) to...
JOB DESCRIPTIONThis role is responsible for building, optimizing, and managing data systems to support analytics and business decision- making. You will transform data into actionable insights,...
ABOUT BINCGMoreover, we work with a wide range of corporate clients and individuals across the US- UK, Europe, and Asia.BIN Corporation Group has headquarters in Vietnam and offices in Hongkong,...
Hướng dẫn khách hàng thủ tục nhận hàng nếu cần (liên hệ hãng tàu, lấy D/O, thu xếp thanh toán phí...);Phối hợp với hãng tàu, agent, sales và khách hàng để xử lý toàn bộ quy trình hàng nhập, đảm bảo...
Customer Service Executive performs general office clerical work, which may include customer service, basic word processing, data entry, sending and receiving documents, and other related...
Ensure effective communication and follow- up between internal departments, Sales and customer.Receive ladip request from customer/ Sales department.Summary information and key in to ERP system,...
• Record customer feedback and report on a daily basis.• Receive and answer the phone (if any) and transfer it to the relevant department.• Welcome guests to the mall and guide them to the necessary...
* Authority &Responsibility:- Responsible for customer service within the Sales Department and ensuring the company or corporation delivers the highest level of customer service possible.- The...
To be responsible for inventory management (inbound and outbound), and coordinate quarterly stocktaking as well as documentation.Other tasks assigned by Line manager.To be responsible for customer...
- Input order information into job management file for controlling productivity, revenue...- Create sample delivery or registration form (if the tests are subcontracted) basing on application...
Reviews issues and contacts customers to understand issues.Collaborates on cross- team and cross- product technical issues by working with resources from other groups as needed to resolve moderately...
- Update our internal databases with information about technical issues and useful discussions with customers.- Analyze and report product malfunctions (for example, by testing different scenarios...
- Nhận thông tin lô hàng vận chuyển yêu cầu báo giá, kiểm tra giá với hãng tàu/FWD/NCC lấy giá đầu vào cạnh tranh- Làm chứng từ lô hàng, theo dõi, xử lý vấn đề phát sinh trong quá trình giao nhận...
Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track orders from start to finish.Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track...
Co- ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...Co- ordinary with internal teams to ensure customer&039;s...
Phone Surveys: Conduct and document customer feedback via phone surveys.Administrative Support:- Scan and file documents as needed.- Perform general administrative tasks.- Assist in inventory...
VUI LÒNG NỘP HỒ SƠ CV BẰNG TIẾNG HÀN VÀ TIẾNG VIỆTYour role & responsibilitiesDevelopment Tools, Frameworks and Libraries, APIs and Web Services, Cloud Services, Testing and Quality AssuranceBenefits...
Adapt to new responsibilities and challenges as they arise.Oversee the activities of BPO partners to ensure they adhere to company processes and standards.Execute additional tasks as assigned by the...
Bosch global software technologies company limited
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- Fulfill additional assignments (e.g. support colleagues across all sites, setup of new services)- Provide advice and guidance to customers via call, e- mail(inbound / outbound)- Follow the...
Công ty cổ phần itl freight management - chi nhánh miền bắc
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Job Purpose- Supervise and manage day- to- day operations of the Airfreight Customer Service team.- Ensure service quality, timely problem resolution, and smooth team coordination.- Provide...
Phối hợp với các phòng ban liên quan trong công ty để đảm bảo thông tin minh bạch và việc phối hợp với khách hàng được duy trì liên tục.Phối hợp với các agents trên toàn thế giới để xử lý các lô...
