Netsurit provides a range of outsourced IT support options for full outsource or in-house IT departments based on ITIL and the Microsoft Operations Framework. Our approach is to prevent problems before they happen. Our support options include the following elements: - Server Monitoring & Alerting - Pro-active Support - Re-active Support cover and Escalation - Infrastructure Design and Consulting Support - IT Governance Consulting and Management - Account Management - Co-managed Service Desk To this end, Netsurit manages client networks through Service Level Agreements (SLA’s). The SLA is the contractual agreement that governs pricing and defines the performance of the relationship between the parties, earning revenue in annuity. Our Dream