Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
5571, Thôn 36, Xã Lò Hải Minh, Huyện Lệ Bình Phước
[123job protected]
[123job protected]
28-07-2017
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Cử nhân Kế toán 2013-10 - 2015-09
- Trường ĐH Mỏ Địa Chất Hà Nội
- - Bằng tốt nghiệp: Loại Khá - Điểm tích luỹ: 7.2 - Hệ chính quy
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
BELLMAN August 2013 - December 2016
- Giving asistances in handling luggage and guests' special needsthroughout their stays at the JW Marriott Hanoi Hotel
- Arranging Limousine Service and Taxis for the guest
- Strictly following rules and regulation as well as living the JWMarriott's cove values, comprehensively understanding andsupporting colleagues to study and practice JW Marriott Brand'sBSA ( Brand Standard Audit ).
- Performing as a Hanoi expert, providing futher key informationabout Hanoi for the guest.Achievements and gained skills- Having outstanding speaking and writing skills
- Being good at problem-solving (e.g. dealing with luggagelost,accident or handling customers' complains).
-Having strong presentation skills as being used to work as atourguide.
- Being assessed positively by the Front Office Manager andpromoted to senior bellman after 5 months.
- Maintaining a good relationship with the customers andcolleagues, being active, extremely adaptable
- Having a lot of good customer feedbacks on Tripadvisor in JWMarriott Hanoi Hotel.
- Gaining '' Griffin Award '' and being recognized for outstandingperformance in 2014.
Leader of the club - International tourguide October 2015 - Arill 2016
- Knowing many Hanoi Touism attraction and gaining alot ofexperience as being an English tourguide volunteer for the Clubwithin 06 months.
- Being assessed positively by the Baykids English Club: active,extremely adaptable...
- Leading some activities in the English Club such as: City tour,cooking class, "We-talk" talkshow ( sharing Vietnam Attractions tothe guests and students)- Well observing, learning and catching customers’ tastes.
Room Attendant March 2011 - August 2013
- Cleaning guest rooms as assigned; ensuring the hotel'sestablished standards of cleanliness
- Being responsible for reporting any maintenance deficiencies andhandling guest's requests or complaints
- Ensuring the confidentiality and security for the guest
- Being in charged of turn-down services ( Arranging drinks anddessert for VIP guests).
- Giving extra supports for the guests if required.
Domestic Tourguide March 2011 - August 2013
- Arranging tours, gala dinner, gameshow, team building events forinternational customers.
- Having great organizational and leadership skills and publicspeaking skill.
- Earning strong problem solving skills.
- Being open-minded and sociable.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
ENGLISH
OPERA
TOURISM
COMMUNICATION
TEAM BUILING
Problem-solving
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- GRIFFIN AWARDS Has been recognized for outstadingperformance in 2014 in JW Marriott Hanoi
- BACHELOR IN ENGLISH STUDIESHanoi University
- THE BACHELOR OF BUSINESSADMINISTRATIONHanoi College Of Comemer and Tourism
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
RUN FOR CHILDREN
XUAN HONG BLOOD DONATION EVENT
Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân
