Business Development Senior Executive
April 2017 -
Present
- Following up new business opportunities and setting up meetings
- Pitching new real estates investment for the Owner
- Develope business model for a 5* resort in Danang, a luxury apartment & boutique hotel in Hanoi
- Developed strategic partnerships with the top hospitality service group such as Marriott, Accor, MGM resort, Samsung,...
- Currently working on local marketing strategy to promote brands identity in Vietnam's market
- Pitching design ideas & control the daily operation for K2 & K3 villas in The Ocean Villas - Da Nang
- Negotiated final terms and conditions for 2 Hotel Management Agreement for the company
Meeting and Event Planner
June 2014 -
Present
- Seamlessly plan, design & direct the execution of corporate, social and private events (new car model debut, meetings, holiday events, weddings, birthday parties, private celebration, Christmas, Lunar New Year) for prestigious clients, ranging in size from 20-1000 people.
- Provide creative design, idea, style and themes for each event.
- Strong verbal communication skills for dealing effectively with all types of personalities.
- Ability to prioritize, multi-task, lead, direct, and solve problems effectively.
- Languages – Fluent in English, Vietnamese, and developing Korean.
- Tailor events according to the personal tastes and budgets of clients, managing and exceeding expectations.
- Create and managed budgets of $500 - $50,000+ for events. Always deliver on time, under budget.
- Travel for training and up to date topics to ensure company is updated.
- Manage all sort of the event operations – The facility selection, contracting, pricing, transportation, accommodations, food and beverage selections and audio/visual service arrangements.
- Plan the event floor plan and its budget and produced the event materials and accessories.
- Re-assess the communication plans, special packages, processes.
Achievements and skills gained:
- Observe, learn and catch customers’ taste well.
- Improve Communication Skill.
- Work well under high pressure
- Profit and experience gain every time we have big event
Co-Founder/Owner
June 2016 -
Present
- Co-founder/owner online florist with my cousin because we love nature and people loves my floral design
- Design spectacular window displays year round for Hyundai Thanh Cong JSC, and during holiday seasons to attract new business. (Christmas, new car model launch, Lunar New Year...)
- Provide fast and accurate processing of customer purchases.
- Design and create floral arrangements.
- Maintain inventory of supplies and replenish them as need.
- Corporate and personal event planning and design
- Design and manage special orders, fresh flower arrangements and gift baskets
- Offer designs and inspiration for seasonal displays
- Order and track all floral inventory and supplies
Achievements and skills gained:
- One of the main wedding planner on Thanh Cong Group Vice President's wedding.
- Main corporate event planner / managing event for Hyundai Thanh Cong JSC.
- VP Bank and Viettin Bank branch in Cau Giay District are also a prestige client of Pixie Dust Florist in a lot of event such as international women's day, teacher's day, Lunar New Year, etc.
Personal Assistant To Deputy Manager
June 2016 -
October 2016
- Planned and supervised all personal travel arrangements including: air travel, ground transportation, and accommodations
- Maintained and managed activities, commitments, and deliveries- Planned the time table schedule of business, personal and weekend events
- Efficiently managed telephone calls, emails and collected/ sort mail
- Maintained purchases, returns, gifts, invitations, thank you cards, expenses
- Personal stylist for the Deputy Manager herself
- Supported managing partners and Mr. Chairman
Achievements and skills gained:
- Travel the world and go to places with the deputy manager
- Learn a lot about corporate management and financing
Seasonal club promoter (Omnia, Hakkasan Night Club, Wet Republic, Jewels)
December 2013 -
June 2016
- Developed a database of contacts.
- Hard-working, goal-oriented, and a team player
- Sold event tickets such as Electronic Daisy Carnival 2014 &2015, Beach Club, Top 10 DJMag party, VIP party packages andLuxury limousine and party bus services to events and venues.
- Worked in a nightlife setting which consist of 1000+ people pernight.
- Attracted high profile clients from Dallas to Vegas clubs on amonthly basis
- Responsible for selling VIP tables contributing thousands ofdollars towards the clubs nightly revenues
Achievements and skills gained:
- Through some of my friends recommendation I don't have towork as a ground promoter, and therefore, I only need to workfrom phone calls.
- Promoted the business as much as possible in the Las Vegasarea during the time I was there (summer, weekend, school break)
- Strong connection toward exclusive clients
- Always brought new group of people in to have a great timeduring their stay in Vegas.
- Proven ability to initiate and maintain excellent relations on a faceto face level with an high-end clientele demographic.
- Ability to plan events and communicate with outside contractindividuals.
- Have opportunity to meet a lot of people in the clubbing industryand learn a lot from them how to delivered great service and profit
- Earn a free VIP table in EDC 2015 festival worth of $20,000 withthe spectacular number ticket sales in Dallas and Vegas area withthe group of my promoter friends
- Earn free 8-hour trip of private limousine or party bus every otherweek for PR
Part-time club promoter
September 2014 -
November 2015
- Promoted events through different forms of media includingprivate message to my group of clients/friends.
- Dealt with a lot of people, developed a sociable persona,maintained pleasant customer relations with the guests andoversaw that the event went over smoothly.
- Acted as liaison from the bar to provide constant, up to dateentertainment options for their high volume of clients
Achievements and skills gained:
- Worked closely with customers face to face to identify needs,tactfully answer questions, sell products and services, and solveproblems & crisis
- Advertising and PR as a whole
- A stepping stone to meet my VIP contacts and introduced them toVegas' area
Shift Leader and Bartending
September 2014 -
November 2015
- Specialized in Japanese Cuisine with Wine/Liquor Service
- Demonstrated ability to provide guests with genuine hospitality and to deliver
-Provided guests with an exceptional dining experience and quality service and served customers in a friendly and professional manner- Monitored dining area to ensure best customer experiences.
- Managed closing duties.
- Helped customers with their inquiries and resolved issues promptly.
- Managed cash drops and supervised the balance of daily shift revenue.
Achievements and skills gained:
- Improving English skill
- Transformed "difficult" customers into loyal, repeat guests
- Bartending skill
- Started at the ground level and advanced to Shift Leader within 3 months of tenure.
- Time balance between school and work
- Introduced a special a la carte menu for health conscious customers with the sashimi bar head chef
- Reduced operations costs for the restaurant by 1100$ by using the cloth napkins permanently instead of the usual disposable ones
Hostess
September 2013 -
June 2014
- Through observation of tables, can quote wait times for customers
- Able to answer questions over the phone and in person in a polite manner
- Skilled at handling customer complaints
-Addressed guest inquiries and issues, solved problems and provided product
-Greeted guests walking in the door and ascertained guests needs.- Organized reservations and walk-in parties to ensure guest satisfaction.
- Scheduled all reservations and planned seating arrangements for lunch and dinner service
- Assisted in setting up private events and larger special events
- Maintained master cleaning schedule for the buffet bar
- Closed restaurant, checked out co-hostess and ensured co-workers completed assigned tasks
Achievements and skills gained:
- Warm, friendly manner
- Able to stand during entire shift
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