Tìm việc làm Ngành Thương Mại Điện Tử Tại Cần Thơ

- Handling escalation cases from customers to ensure the due process has adhered properly with the highest customer service-oriented mindset- Assisting and mentoring new employees- Responsible for...

1. Workforce and scheduling+ Responsible and deciding on arranging the schedule for CS agent to ensure headcount as planned.+ Responsible for Headcount allocation plan when conducting new projects or...

- Daily monitor performance of group 5-10 agents to ensure agents reach KPIs as required, especially in the first 2 months;- Play role as buddy to support newbies adapt with daily tasks as well as...