You will:Make recovery call for risky cases to minimize high- risk cases to drive CSAT.Provides accurate and timely reports on a daily, monthly, month- to- date and year- to- date rolling basis on...
ABOUT FPT SOFTWAREFPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+...
ABOUT FPT SOFTWAREFPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+...
【Job Summary】- Supporting Japanese lawyers.【Job Description】- Arranging and booking meeting rooms, air tickets, and restaurants for business purposes.- General secretarial tasks as assigned.- ...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
【Job Summary】- Responsible for working as a Warehouse Operations Manager【Job description】- Safety & Quality Control: Ensure compliance with food safety, refrigeration standards, and workplace...
Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on...
Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to...
You will:• Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process Improvement• Reviews issues and contacts customers to...
