Account Manager

The role
At The Plan Z, an Account Manager is more than someone who runs projects — they are the person who sees the full picture. This role covers strategy, relationships, and day- to- day execution. You will lead a small team of Account Executives, guide them through projects across different formats — from branding and social to production and events — and make sure every piece of work goes out with The Plan Z&039;s standard behind it.
If you enjoy variety, take ownership of your work, and believe that a well- run project matters just as much as a great idea — this role is for you.
What you’ll do
Client Relationship & Strategy
• Lead project kick- offs, manage expectations at every stage, and spot opportunities to grow the account.
• Understand each client&039;s business well enough to turn their goals into clear briefs and communication plans.
• Be the main point of contact for clients — build strong relationships based on trust, clear communication, and consistent results.
Project Management & Operations
• Oversee the planning, execution, and delivery of client projects — making sure all work meets deadlines, stays within budget, and is delivered to a high standard
Financial Management
• Manage project budgets, cost tracking, and forecasting to ensure smooth financial operations and healthy profit margins.
Cross- functional Collaboration
• Keep feedback between both sides clear and moving forward, and help build case studies that show the best of The Plan Z&039;s work.
• Work closely with the Creative team to make sure all work meets the brief and is ready for the client.
Team Leadership & Development
A strong team is built through daily effort, not by chance.
• Help them grow through day- to- day coaching and training, while making sure resources are well allocated to keep team performance and service delivery on track.
• Lead, support, and motivate a team of 2–3 Account Executives — give clear direction, honest feedback, and real support when things get tough.
Performance & Reporting
• Monitor and track campaign KPIs to ensure optimal execution, with regular performance updates presented to both the team and clients.
Business Development & Market Insight
• Keep up with market trends and competitor activity to give clients stronger recommendations and better ideas.
• Support the Director in pitching new clients, look for growth opportunities within existing accounts
What you’ll bring
• Passion for creativity, storytelling, and brand culture.
• Experience managing or mentoring junior account team members.
• 4+ years of experience in account or project management at a creative, branding, or marketing agency.
• Comfortable working with Google Workspace and project management tools such as Asana.
• Excellent interpersonal skills, fostering team collaboration and client trust.
• Thrives under pressure and enjoys dynamic, multi- project environments.
• Able to communicate and present clearly in both English and Vietnamese.
• Strategic yet hands- on: able to both plan and execute.
• Detail- oriented, proactive, and solution- driven.
What we offer
Team perks: free daily lunch, annual team- building, YEP events, and more.
Opportunities to work with diverse, high- profile local and international clients.
Collaborative team culture: small, agile, and idea- driven.
A workplace that celebrates both craft and culture — every project is a story worth telling
Creative autonomy and space to grow your leadership within a boutique agency.
Competitive compensation package, including performance- based bonus.

Cập nhật gần nhất lúc: 2026-07-07 05:50:03