Job Description:
ACCOUNT MANAGEMENT
Submit regular reports as requested by Line Manager
Lead internal and external meetings
Be a brand ambassador that comprehends client’s business to communicate with internal teams.
Be responsible for overall planning of livestream sessions for MCN exclusive KOL and client brand projects, including GMV target, timeline, investment (like advertising, production, logistics), concept, digital assets (teasing video,..)
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).
Predict problems that may arise and prepare solutions
Be able to solve problem and advise client on the spot
Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin.
Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work
Be responsible for managing 3 – 4 big client accounts in parallel smoothly
Be initiative in account management tasks: meet up with clients & KOL, take briefs, brainstorm, research about brand/KOL/consumer insights…
Follow- up payment as per the contract, report directly to Account Manager and Accounting team if any payment delays
BUSINESS DEVELOPMENT
Drive business growth by actively pitching, upselling, and closing campaign solutions/packages to clients.
Build and maintain relationship with client’s direct working team
Self- plan individual and department targets and achieve results based on business direction of the company
Proactively seek for new business opportunities from current clients and new clients.
Experience in Social/Ecom is a plus.
TEAM MANAGEMENT
Solve team and cross- team problems.
Lead, train and manage Supervisor, Senior and Executive.
Maintain the spirit and values of the agency to the team.
Job Requirements:
Strategic and creative mindset with excellent problem- solving and solution- oriented skills.
Proficient in English in a professional working environment.
Strong skills in multitasking, leadership, presentation, and negotiation.
2 years of experience as an Account Manager/Key Account Manager in E- commerce, MCN, or Digital/Influencer Marketing.
Outstanding communication, relationship- building, and collaboration abilities.
Proven experience in managing KOL/KOC networks, livestream projects, and e- commerce campaigns.
Benefits:
Work in a very motivated & open working environment
Social Insurance, Health Insurance as required by law
Competitive salary and bonus based on the actual performance
Team Building, Company trip, bonding activities.
Working time and Location:
Monday- Friday: 9.00am- 6.00pm
Long Beach Building, No.1 Ba Thang Hai Street, Ward Vuon , HCMC
