Account Team Lead

Company Description
HEDIMA, a division of METAMED, is a leader in digital marketing consulting and implementation for the healthcare industry in Vietnam. As part of the METAMED ecosystem, HEDIMA leverages comprehensive platforms like YouMed and Y360 to provide data- driven marketing solutions. Their expertise spans consulting, strategy development, marketing campaign execution, and medical content creation. Partnered with over 30 multinational pharmaceutical companies, HEDIMA focuses on delivering optimized, cost- effective strategies for healthcare clients.
Job Overview
Account Leader in HEDIMA is responsible for:
• Leading a team of Account Specialists to develop long- term relationships with clients.
• Achieving assigned business targets.
• Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.
Duties and responsibilities:
Project Management
• Manage risks & solve problems that occur during project’s execution.
• Receive client’s briefs, clarify all of their needs & consult HEDIMA’s services and solutions to clients.
• Negotiate with clients/ suppliers to ensure achieving highest profit with lowest cost.
• Monitor project team in developing & executing projects.
People Management
• Build a strong Account team and manage/ coaching team members.
• Collaborate with internal teams to ensure they fulfill all client’s requirements.
Client Management
• Build strong client relationships to maintain current business & acquire new clients.
• Focus on improving the client’s experiences.
• Monitor all project activities, resolve complaints to ensure maximum customer satisfaction.
Process Management
• Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.
• Work with accountant/ admin to track contract payment progress, monitor cash flow & liabilities.
• Other related tasks as BOD’s requirements.
Requirements
• Expertise in marketing & digital marketing;
• At least 3- 4 years of experience in Sales/ Marketing/ Account at pharmaceutical / media/ advertising companies;
• Client service mindset;
• Project management & interpersonal skills;
• At least 1 year experience in people management;
• Medical background (Doctor/ Pharmacist) is an advantage.
• Excellent in communicating/ presenting/ negotiating in English & Vietnamese;
Salary and benefits
• Annual trip & team building;
• Working in a professional and dynamic environment;
• Annual bonus based on the set KPI (up to 4 months’ salary);
• Award for best performance;
• Private health insurance;
• 12 days of leave and public holidays according to state regulations.
• Monthly salary and 13th- month salary;
Other
• Working time: Monday to Friday | 08:30 – 17:30
• Location: An Cu Duc Phu Building- 3/1 Thanh Thai Street, Dien Hong Ward, HCMC

professional development, career growth, perform bonus financial benefits, medical coverage

Cập nhật gần nhất lúc: 2026-06-25 19:45:03